Council House Repairs

As landlords we provide a repair service for council tenants.

You can request a repair via the online form to the right hand side of the page.

Last year, the Repairs and Maintenance Section carried out around 18,000 responsive and planned repairs. During the next year it is one of our objectives to increase the amount of planned maintenance and to reduce the amount of responsive maintenance thereby providing you with a more efficient service.

What will the website provide for me?

The aim of the repairs and maintenance website is to provide you with a tool to help you with the following:-

Appointments System
Decoration Allowances
Emergency Out of Hours Repair Service
Frequently asked questions
Gas Servicing and Maintenance
How quickly are Repairs Completed?
How to get more involved in the Repair Service
How to report a repair
How you can help us
Is my Property scheduled for Planned Maintenance?
Leaseholder Repairs and Maintenance
Repairing Responsibilities
Right to Repair Scheme

Requesting a Repair/Reporting a Fault

If your home needs repair work by the council you should contact us as soon as possible. You can request a repair via the online form to the right hand side of the page alternatively you can contact Customer Services between the hours of 8:30am - 5:00pm (Monday to Thursday) or 8:30am - 4:30pm (Friday only) to discuss your request further. At all other times, please contact us using the the out of hours emergency repairs number (please choose option 3 when prompted).