Out of Hours Emergencies

Sometimes you may want to contact us when our main offices are shut or in a crisis you might need signposting to other public service providers or utility companies. This page is here to help you with this kind of emergency contact requirements.

Before you contact us, make sure that:

  • Your problem cannot be dealt with during normal office hours
  • You cannot make arrangements in the meantime
  • When telephoning, please remember that your call may prevent another call getting through

We also offer a number of online services. Visit  for a full list of services you can complete online including;

Social Media

Our social media accounts are monitored during office hours, Monday to Friday so please don't use social media to contact us in an emergency. 

In situations affecting the area, such as severe weather, the Council will post updates on its social media accounts. Find out more about how to follow us on social media by visiting the social media page.


Council Emergency Services

ServiceContactMore Information

Emergency Council Housing repairs

0115 917 77 77For a full list of what this includes visit
Lost or found dogs0115 917 31 42


Non-Council Emergency Services

ServiceContactMore Information
Western Power
Power Cut
0800 6783 105


Nottinghamshire County Council
Street lighting
Highway matters
Dangerous trees
Dangerous structures

0300 500 80 80


Severn Trent
Foul sewer problems OR
water supply problems
0800 783 44 44


Potential hazard on or near overhead electricity lines

0800 111 999 

Flooding0800 807 060

Gas0800 111 999-

Emergencies: 999
Non Emergencies: 101


Fire and RescueEmergencies: 999



Emergencies: 999
Non Emergencies: 111

Power Cuts105www.powercut105.com

Page Last Updated: 16/09/2016