Payments

Information on the various way's to make payments to our Finance Department.

I wish to pay

Online
By Direct Debit
By Post
By Standing Order
Over the counter
Over the phone
At automated payment till
At post office & 'PayPoint'

Online payments

With the online payments service you can pay your council bills with any of the following types of debit cards (Maestro, Visa Electron, Visa Debit, Solo).

We can now accept payments online for services such as the following:

Council Tax
Garage Rents
Parking Fines
Housing Rents
Business Rates
any other council invoice

Please follow the 'Pay It' link on the right hand side for access to the online payments system.

Paying by Direct Debit

Direct Debit allows your regular bills to be paid from your bank or building society account when they become due. This is the easiest way to make payment because your bank or building society does all the work and yet you remain in control.

You can now set up a Direct Debit for the following services, by phoning our Customer Services section:

Business Rates
Council Tax

For Business Rates you benefit from a later payment date and for Council Tax you can pick one of 4 dates each month that is more convenient to you.

Direct Debit gives you total control over your payments. You will be given at least 10 working days' notice of amounts to be collected and any changes to those amounts. A full and immediate refund is given by your bank or building society in the unlikely event of a mistake being made.

Further information about the benefits and guarantees of Direct Debit can be found on the right hand side.

Direct Debit - make the switch now!

By post

Make your cheque payable to Broxtowe Borough Council. Please write any reference number, payment details(e.g. council tax account number) on the back of your cheque before submitting your payment. Post-dated cheque's cannot be accepted. Please do not send cash through the post.

Send your payment to:-
Broxtowe Borough Council
Council Offices
Foster Avenue
Beeston
Nottingham NG9 1AB

In person at one of our cash offices

You can pay, Monday to Friday, at either:-

Beeston Cash Office (8:45am to 4:30pm);
Eastwood Cash Office (8:45am to 4:30pm); or
Stapleford Cash Office (9:30am to 3:00pm).

Over the phone using debit card

Just phone our Customer Services section and have all reference and debit card details ready.

Or call freephone 0800 952 0040 to use our 24/7 telephone service to pay for any of the following:

Council Tax
Housing Rent
Garage Rent
Business Rates
Housing Advances
General Invoices (includes Lifeline Payments, Trade Waste, Housing Benefit, Allotments, Pest Control)
Other services (includes bulky domestic collections, payment for wheelie bins PLEASE NOTE: These services are not available on the freephone number. Please call 0115 917 7777)

(All debit cards are accepted, except for Visa Electron)

Automated payment till

A Handitill facility for accepting payments is available at Kimberley Post Office, 28 Main Street, Kimberley. You can pay for all services using this facility.

Please ensure that you include your reference number (e.g. Council Tax account number) whilst making a payment using our automated payment till.

Payment at Post Offices and 'PayPoint' Outlets

Your new rent payment card can also be used free of charge at any Post Office or PayPoint outlet. You cannot make a payment without your card.

Payments at the Post Office can be made by cash, debit card or cheque and the cheque should be made payable to "Post Office Ltd".

PayPoint outlets always accept cash payments and some will accept debit card and cheque payments (check with the individual outlet).

You will always be given a receipt irrespective of how you pay. Please check the receipts carefully and keep them safe.

By standing order

You can only pay for council tax, business rates and rents by standing order. It is essential that you quote the following details in addition to your payment details:-

Sort code: 089074
Bank: Co-Operative Bank Plc, Nottingham
Account: Broxtowe Borough Council
Account number: 61006690

Please do not forget to include a reference number (e.g. Council Tax account number) when setting up a standing order.