A to Z

Please select a letter to view information on the services we offer:

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Babies
- Births
  A birth must be registered in the area in which the birth occurs. So if your baby was born in Broxtowe Borough you need to register the birth with the Nottinghamshire County Council Register Office within 42 days (six weeks).
  Read more about Births
Barking dogs
- Noise Nuisance
  Common causes for complaint are loud music, parties, barking dogs, noise from industrial premises and DIY.
  Read more about Noise Nuisance
Bed bugs and mites
- Bed Bugs
  The adult bed bug is an oval insect, 5mm long by about 3mm broad. If the bed bug has not recently fed it is very flattened and red-brown in colour. Once it has fed it changes to a dark mahogany colour and becomes more rounded.
  Read more about Bed Bugs
Bedding Sponsorship
- Bedding Sponsorship
  Broxtowe Borough Council manages a number of well maintained, highly visible roundabouts and roadside flower beds throughout the Borough.
  Read more about Bedding Sponsorship
Benefits
- Advice & Information
  Here you can find information on your council tax and what benefits you may be entitled to.
  Read more about Advice & Information
- BACS Direct Payment
  We would like to make payments of Housing Benefit by direct payment into your bank account. It saves us money and sooner or later cheques could be phased out. You will have noticed that already some big companies no longer accept cheques as a method of payment.
  Read more about BACS Direct Payment
- Benefits Calculator
  Simply fill out our online form for an instant on-line Benefits estimate (Updated April 2010)
  Read more about Benefits Calculator
- Benefits Calculator 2010/11
  Remember this calculation is an estimate based on the information you supply. For a full evaluation, please download a Housing Benefit and Council Tax Benefit Application Form and make a formal claim as soon as possible. Updated 20/04/2010
  Read more about Benefits Calculator 2010/11
- Budgets & Council Tax Setting
  Each year the Council has a statutory responsibility to set a balanced budget and to collect council tax to meet its own demands as well as those notified to the Council by Nottinghamshire County Council, Nottinghamshire Police Authority, Nottinghamshire Fire Authority and the parish and town councils within Broxtowe.
  Read more about Budgets & Council Tax Setting
- Change of Circumstances
  It is important that any change in your circumstances are reported to the Benefits Section as soon as they occur. You can download the change of circumstances notification form and complete and return it by post to the address given.
  Read more about Change of Circumstances
- Concessionary Allowances Scheme
  Please note from 1st April 2010 the travel permit will no longer provide half fare travel on buses and trams in Nottinghamshire before 9.30am Monday to Friday or discounted fares on local trains at any time. Free travel will still be available on local buses throughout England 9.30am - 11pm Monday to Friday and all day Saturday, Sundays and bank holidays.
  Read more about Concessionary Allowances Scheme
- Deductions from Benefit & Attachment of Earnings
  Attachment of Earnings and Deductions from Income Support
  Read more about Deductions from Benefit & Attachment of Earnings
- Disabled Persons Reduction
  If an adult or a child in your household needs more space or a room to meet special needs because of their disability, you may be entitled to a reduction in your council tax.
  Read more about Disabled Persons Reduction
- Discretionary Housing Payment Scheme
  There is a scheme that can help in exceptional circumstances. It's called Discretionary Housing Payments. It's not part of the normal Housing Benefit or Council Tax Benefit schemes. As the name suggests, we make payments at our discretion.
  Read more about Discretionary Housing Payment Scheme
- Entitlement to Benefits
  Financial/Welfare Benefits - Financial Assessment
  Read more about Entitlement to Benefits
- Forms
  Information on all forms needed for Council Tax
  Read more about Forms
- Hospital Stays
  Staying in Hospital - Benefits & Bills
  Read more about Hospital Stays
- Housing & Council Tax Benefit Renewal
  Benefits do not usually expire or require renewal.
  Read more about Housing & Council Tax Benefit Renewal
- Housing and Council Tax Benefit
  Receive your housing benefit the environmentally friendly, secure and reliable way.
  Read more about Housing and Council Tax Benefit
- Online Revenues and Benefits
  Residents of the Borough with a username and password can access their accounts over the Internet using our Open Broxtowe service. To use this service you need to register first. Registration is easy, fill our our 'Online Account Registration' form and once authenticated you will be provided with a username and password.
  Read more about Online Revenues and Benefits
- Overpayments
  An overpayment is an amount of benefit that has been paid, but for which there was no entitlement by the claimant under the regulations.
  Read more about Overpayments
- Revision & Appeals
  If you wish to appeal against a decision about housing or council tax benefit, you will need to know what actions to take.
  Read more about Revision & Appeals
- Sole Occupier & Other Discounts
  You may be entitled to a 25% discount off your council tax bill if you are the only person (aged 18 or over) living in a property.
  Read more about Sole Occupier & Other Discounts
- Speed up your Benefit Claim
  A fast track benefit claims process is in place in Broxtowe Borough Council that promises to provide a decision on a claim within 24 hours if the form is correctly completed and all the relevant documents are produced.
  Read more about Speed up your Benefit Claim
- Types of Fraud
  What types of fraud are there?
  Read more about Types of Fraud
- Welfare Rights
  For advice and information about entitlement to welfare benefits, other allowances and general financial help, contact the Citizens Advice Bureau centres or the Welfare Rights Service at Nottinghamshire County Council.
  Read more about Welfare Rights
- When Someone Dies
  We understand that there are a lot of things to organise when someone dies. The earlier you contact us after someone dies, the sooner we can adjust their council tax account.
  Read more about When Someone Dies
- Who Can Claim Benefits?
  You can be working or not working, retired or a Student
  Read more about Who Can Claim Benefits?
Benefits advice services
- Citizens Advice Broxtowe (Beeston)
  Citizens Advice Broxtowe has been serving the needs of the community for over 32 years. CAB have 2 very busy town centre bureaux in Eastwood and Beeston and they also offer Outreach advice services at Stapleford Health Centre 3 days per week and Inham Nook.
  Read more about Citizens Advice Broxtowe (Beeston)
- Citizens Advice Broxtowe (Eastwood)
  Citizens Advice Broxtowe has been serving the needs of the community for over 32 years. CAB have 2 very busy town centre bureaux in Eastwood and Beeston and they also offer Outreach advice services at Stapleford Health Centre 3 days per week and Inham Nook.
  Read more about Citizens Advice Broxtowe (Eastwood)
- Citizens Advice Bureau
  The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice from nearly 3,400 locations, and by influencing policymakers.
  Read more about Citizens Advice Bureau
- Stapleford Health Centre
  Citizens Advice Broxtowe has been serving the needs of the community for over 32 years. CAB have 2 very busy town centre bureaux in Eastwood and Beeston and they also offer Outreach advice services at Stapleford Health Centre 3 days per week and Inham Nook.
  Read more about Stapleford Health Centre
Benefits fraud
- Anonymity
  Information relating to anonymity after reporting a possible case of fraudulent activities.
  Read more about Anonymity
- Benefit Fraud Inspectorate Report 2005
  In March/April 2005 the Council's housing and council tax benefits services were inspected by the Benefit Fraud Inspectorate (BFI), which is a part of the Department for Work and Pensions.
  Read more about Benefit Fraud Inspectorate Report 2005
- Caught Committing Fraud
  What happens to people that are caught?
  Read more about Caught Committing Fraud
- Fraud Investigation
  The Housing Benefit and/or Council Tax Benefit scheme is for people on low incomes who genuinely need help with their housing costs.
  Read more about Fraud Investigation
- National Fraud Initiative
  National Fraud Initiative Data Matching Exercise (Level 2 Notice)
  Read more about National Fraud Initiative
Bereavement
- Deaths, Funerals & Cremations
  When someone dies there are many decisions and arrangements to be made. Unfortunately these have to be made at a time of great personal distress and sadness.
  Read more about Deaths, Funerals & Cremations
- Registering a Death
  If the death has been referred to the coroner, it cannot be registered until the registrar has received authority from the coroner to do so. If the death has not been referred to the coroner and you have a medical certificate of cause of death from the doctor, go to the registrar as soon as possible.
  Read more about Registering a Death
- Registering a Stillbirth
  When a child is still-born it is necessary to register the still-birth in the district in which it occurred. Although this may be arranged through any register office in England or Wales, it needs to be done within 42 days, and may not be done more than three months after the still-birth occurred.
  Read more about Registering a Stillbirth
- Repatriation
  Repatriation of a body from England and Wales to another country.
  Read more about Repatriation of a Deceased Person
Best value
- Performance Plans
  Until 2007 the council was required to publish a Performance Plan. The Plan set out the objectives of the council and what it hoped to achieve by meeting those objectives.
  Read more about Performance Plans
- Policy & Performance
  These pages provide information about the strategic documents that shape our aims and ambitions.
  Read more about Policy & Performance
Birdwatching
- Church Pond, Tween Pond & Clifton Pond
  Information relating to Church Pond, Tween Pond & Clifton Pond areas of Attenborough Nature Reserve.
  Read more about Church Pond, Tween Pond & Clifton Pond
- Main & Works Ponds
  Information relating to the Main & Works Pond areas of Attenborough Nature Reserve.
  Read more about Main & Works Ponds
Birth
- Births
  A birth must be registered in the area in which the birth occurs. So if your baby was born in Broxtowe Borough you need to register the birth with the Nottinghamshire County Council Register Office within 42 days (six weeks).
  Read more about Births
Blocked drains and sewers
- Drain & Sewer blockages
  My drain or sewer is blocked, what should I do?
  Read more about Drain & Sewer blockages
- Services
  Drainage Problems
  Read more about Services
Bonfires
- Garden Bonfires
  These days it is not necessary to burn waste. You will find that nearby is a Nottinghamshire County Council local amenity site, where most waste items can be recycled or composted.
  Read more about Garden Bonfires
Borough councils
- News
  Keep up-to-date with the news from the Erewash Valley Trail project.
  Read more about The Erewash Valley Trail News
- Welcome to Broxtowe
  Broxtowe Borough Council would like to welcome you to the Borough. We have put together some useful information about the area, facilities, council members and services within the Borough.
  Read more about Welcome to Broxtowe
Bramcote Hills Park
- Bramcote Hills Park
  Information relating to Bramcote Hills Park.
  Read more about Bramcote Hills Park
- The Hemlock Stone
  This striking and remarkable geological feature is set amongst the acres of beautiful park and woodland that make up Stapleford Hill.
  Read more about The Hemlock Stone
Bramcote Leisure Centre
- Bramcote Leisure Centre
  Bramcote Leisure Centre offers an extensive range of facilities, providing you with the opportunity to enjoy a healthier and more active lifestyle.
  Read more about Bramcote Leisure Centre
- Broxtowe Leisure Card
  The Broxtowe Leisure Card entitles cardholders to receive special benefits at the four leisure sites provided by Broxtowe Borough Council. The Leisure Card is annually renewable.
  Read more about Broxtowe Leisure Card
Broxtowe Borough Council
- Broxtowe Corporate Video
  The video has been produced by Broxtowe Borough Council to provide an insight into the diverse area it covers as well as some of the services it provides.
  Read more about Broxtowe Corporate Video
- Broxtowe's Role
  Information on Broxtowe Borough Council's role in maintaining Attenborough Nature Reserve.
  Read more about Broxtowe's Role
- Corporate Video - Chinese Subtitles
  The video has been produced by Broxtowe Borough Council to provide an insight into the diverse area it covers as well as some of the services it provides.
  Read more about Corporate Video - Chinese Subtitles
- Corporate Video - English Subtitles
  The video has been produced by Broxtowe Borough Council to provide an insight into the diverse area it covers as well as some of the services it provides.
  Read more about Corporate Video - English Subtitles
- Corporate Video - German Subtitles
  The video has been produced by Broxtowe Borough Council to provide an insight into the diverse area it covers as well as some of the services it provides.
  Read more about Corporate Video - German Subtitles
- Corporate Video - Polish Subtitles
  The video has been produced by Broxtowe Borough Council to provide an insight into the diverse area it covers as well as some of the services it provides.
  Read more about Corporate Video - Polish Subtitles
- Council Services
  Contact Information for services provided by Broxtowe Borough Council.
  Read more about Council Services
- Council's Constitution
  Documents approved by the Council meeting on 17<sup>th</sup> December 2008.
  Read more about Council's Constitution
- Leader's Speech
  The Leader of the Council makes several keynote speeches each year. The following documents are the keynote speeches of Councillor David Watts, who is the current Leader of the Council.
  Read more about Leader's Speech
- Polish Migrant Workers
  Broxtowe Borough Council has launched a new information booklet for Polish migrant workers to the area.
  Read more about Polish Migrant Workers
- RSS Feeds
  Get regular news, business updates and current vacancies straight to your desktop by subscribing to the Council's RSS Feeds.
  Read more about RSS Feeds
Building control services
- Building Control
  Building Control is a service that ensures building work satisfies the minimum standards required by the Building Regulations.
  Read more about Building Control
- Charges & Fees
  Building Regulation Fees from 1st January 2010
  Read more about Charges & Fees
- Do I Need to Apply?
  Most building projects fall within the scope of the building regulations requiring appropriate consents and procedures to be adopted before work commences.
  Read more about Do I Need to Apply?
- Download Building Regulation Forms
  Building regulations application forms available for download.
  Read more about Download Building Regulation Forms
- Getting the Work Done
  With householders spending hundreds of millions of pounds on home improvements or repairs each year, the Office of Fair Trading (OFT) has produced a guide to planning and managing work on your home entitled 'Having Work Done On Your Home' in which they provide a step by step guide to take in or to limit causes for complaint.
  Read more about Getting the Work Done
- Online Building Regulations Application
  You can now submit and pay for a Full Plans, Building Notice or Regularisation application through our dedicated online form.
  Read more about Online Building Regulations Application
Building maintenance
- Right to Repair
  Under the Right to Repair Scheme the Council is required to carry out certain repairs within a set time period.
  Read more about Right to Repair
- Housing Repairs FAQ's
  Frequently Asked Questions
  Read more about Housing Repairs FAQ's
- Planned Maintenance
  To ensure we carry out repairs in a cost effective manner, we have an on-going programme of planned repairs, which are carried out in addition to the modernisation programme, security improvements and new central heating installations.
  Read more about Planned Maintenance
Building regulations
- Compensation for Tenants' Improvements
  A statutory 'Right to Compensation' came into effect on 1 April 1994 and the 'Secure Tenants of Local Authorities (Compensation for Improvements) Regulations 1994' applies to improvements carried out by secure tenants after this date.
  Read more about Compensation for Tenants' Improvements
- What the regulations cover
  The Building Regulations cover the majority of the constructional elements and details of a building to ensure they are properly designed and built. Buildings must also ensure the health, safety and welfare, of people using them and be convenient to use.
  Read more about What the regulations cover
Buildings
- Modernisation & Capital Works
  Information on Council housing modernisation
  Read more about Modernisation & Capital Works
- Empty Properties
  In general, business rates will not be payable in the first three months that a property is empty. This is extended to six months in the case of certain industrial properties. After this period, rates are payable in full unless the property is exempt as shown in the list below.
  Read more about Empty Properties
- Ending Your Tenancy
  Information on how to end your tenancy
  Read more about Ending Your Tenancy
- How Quickly are Repairs Carried Out
  Your repair request will be carried out in accordance with eh priorities below and the urgency of the repair being reported.
  Read more about How Quickly are Repairs Carried Out
- How to Apply for Transfers
  How do I apply?
  Read more about How to Apply for Transfers
- Repairing Responsibilities
  We will carry out the majority of repairs free of charge. If, however, the works were caused by any act or neglect by you or another person in your home the Council may send you a bill.
  Read more about Repairing Responsibilities
- Repairs
  Structural Remedial Repairs
  Read more about Repairs
Burials
- Rules & Regulations
  In order that the Council can maintain the Cemeteries to the best possible standards, the following guidelines are set out to take into account some of the rules and regulations which exist. I trust that they will be helpful to you in considering any plans which you may be making.
  Read more about Rules & Regulations
- War Graves
  The Commonwealth War Graves Commission is responsible for the upkeep and maintenance of all Service Memorials that are located in the Council's cemeteries.
  Read more about War Graves
Buses
- Useful Contact Details
  Contact details for travel in Broxtowe & Nottingham
  Read more about Useful Contact Details
Business and industry
- Business
  Welcome to the Business homepage
  Read more about Business
Business awards and grants
- Business Grants
  Information on Grant Aid For Businesses
  Read more about Business Grants
- Guidance Notes
  Broxtowe Borough Council supports local businesses across the borough through the Keeping Up Appearances property improvement grant scheme. The grant is designed to improve the local environment through contributing towards the costs of comprehensive external property improvements.
  Read more about Keeping up Appearances Grant - Guidance Notes
Business crime
- BBAC
  Have you had problems with shoplifting? Would you like to link to other businesses in your town as well as the CCTV Control Centre?
  Read more about Broxtowe Business Against Crime
- Business Crime
  Work SMART - Simple Measures Against Retail Theft
  Read more about Business Crime
Business development
- Business Support & Information
  Whether you are starting a new business or have been in business for years, there are always questions that you may have. Broxtowe Borough Council is here to support local businesses at all stages and if we do not have the answer then we will signpost you to someone who will.
  Read more about Business Support & Information
Business licences
- Who needs to register?
  Setting Up a Food Business
  Read more about Who needs to register?
- Application Forms
  Application forms for the Licensing Act 2003.
  Read more about Application Forms
- Background
  Background information about the introduction of the Licensing Act 2003
  Read more about Background
- Kimberley
  Kimberley was an ancient settlement that experienced rapid development in the early 19th century due to the lace making, mining and brewing industries.
  Read more about Kimberley
- Licensing Act 2003
  The Licensing Act 2003 has established a single integrated scheme for licensing premises, which are used for the supply of alcohol, to provide regulated entertainment or to provide late night refreshment.
  Read more about Licensing Act 2003
- Licensing Forms
  The Council has responsibility for the administration and issue of a variety of licences.
  Read more about Licensing Forms
- Personal Licence
  For existing justices' licences holders converting and applicants for new personal licences.
  Read more about Personal Licence Forms
- Premises Licences
  For applications for new premises licences and club premises certificates.
  Read more about Premises Licences & Club Premises Certificates Forms
Business planning
- Beeston
  With a population of 21,000, Beeston boasts one of the main shopping centres in the borough of Broxtowe.
  Read more about Beeston
- Beeston Business Improvement District
  Beeston Town Centre is currently working towards a Business Improvement District (BID). This is an arrangement whereby businesses get together; decide what improvements are needed and what this will cost. This will then create a Business Plan that businesses will eventually vote on.
  Read more about Beeston Business Improvement District
- Beeston Town Centre Improvements
  If you shop or walk in Beeston, you'll have noticed the a lot of work is currently taking place as part of the overall master plan aimed at improving the town centre and ensuing that it remains an excellent place to visit or do business.
  Read more about Beeston Town Centre Improvements
- Forward Plan
  Each month, the Council publishes a forward plan of decisions to be taken in the following four months. The forward plan contains details of matters which the Leader of the Council believes will be the subject of a key decision to be taken by the Council's cabinet or an officer.
  Read more about Forward Plan
- How long will the works take and will there be further disruption?
  Working in a town centre, where access to shops for both deliveries and customers has to be maintained is not easy. Works have to be carefully planned and can take longer than in an area which is less busy. The works are scheduled to be complete in November 2009, prior to the Christmas trading period starting.
  Read more about How long will the works take and will there be further disruption?
- Was the scheme really needed?
  The current town centre paving is over 20 years old and was laid when Beeston was pedestrianised in the 1980s. Some recent maintenance work has been carried out to some areas, for example with part of the drainage channel being upgraded approximately 2 years ago, but the scheme has remained relatively untouched for over 20 years.
  Read more about Was the scheme really needed?
- What our priorities are and how we are doing
  A request form can be found on the right hand side for any of the following documents.
  Read more about What our priorities are and how we are doing
- What will the completed works look like and will the trees be replaced?
  A plan of the scheme can be downloaded from the right hand side. It is unfortunate that 9 trees had to be removed before works started, but they had been identified as having developed multiple defects. 7 Trees will be replanted of the type and variety which will be more suitable for the High Road environment. We have also worked with Nottinghamshire Wildlife Trust to ensure we are identify the right type of tree species to be replanted, along with bug and bird boxes to encourage even more wildlife and bio-diversity in the town centre.
  Read more about What will the completed works look like and will the trees be replaced?
- What's the background to the works?
  A few years ago, Broxtowe Borough Council and its partners worked together to develop a master plan for the town centre, to ensure that we properly plan and try and influence the future of our town centre.
  Read more about What's the background to the works?
- What's the cost of the scheme?
  The overall works are costing approximately £570,000. The funding for this has been drawn from various sources and includes £80,000 from the Borough Council, with the remainder from Nottinghamshire County Council, Section106 monies paid by Tesco and the Regional Development Agency for the East Midlands. This funding arrangement helps to minimise the cost of the scheme on the local council tax payer by drawing in funding from outside the Borough.
  Read more about What's the cost of the scheme?
Business premises
- Industrial Enquiry
  Please see below for properties currently available to let.
  Read more about Industrial Enquiry
- Keeping up Appearances
  Broxtowe Borough Council's Keeping Up Appearances grant scheme continues to be a success in the Borough. If you have a retail or commercial premises in the area and are looking to give your business a facelift, then this could be the grant for you.
  Read more about Keeping up Appearances
- Property & Premises
  The Estates Section manages the Council's Property Portfolio.
  Read more about Property & Premises
- Transitional Arrangements
  Rateable Values of all non-domestic properties are updated every five years by the Valuation Office in a 'revaluation'. The first Rating List came into force on 1 April 1990, followed by revaluations in 1995, 2000, 2005, and 2010.
  Read more about Transitional Arrangements
Business rates
- Bankruptcy & Liquidation
  If you, or your company, owe more than £750 in council tax or business rates, and you have been summonsed, we may start bankruptcy or liquidation proceedings against you.
  Read more about Bankruptcy & Liquidation
- BBAC
  Have you had problems with shoplifting? Would you like to link to other businesses in your town as well as the CCTV Control Centre?
  Read more about Broxtowe Business Against Crime
- Council Tax & Benefits
  Council Tax, Benefits & Other Financial Information
  Read more about Council Tax & Benefits
- Council Tax FAQs
  Frequently Asked Questions
  Read more about Council Tax FAQs
- Deferral Scheme
  On 31 March 2009, the Government announced that it would regulate to allow businesses to defer part of their payment of the 2009/10 Business Rates. The Non-Domestic Rating (Deferred Payments) (England) Regulations 2009 were laid before Parliament on 6 July 2009 and came into force on 31 July 2009.
  Read more about Deferral Scheme
- National Non-Domestic Rates
  The National Non-Domestic Rate has been set by the Government at 48.5p in the £ for 2009/10. For those properties which fall into the Small Business Rate Scheme, the multiplier will be 0.481 for 2009/10.
  Read more about National Non-Domestic Rates
- Rates
  The business rates (also known as the National Non-Domestic Rates) came into effect on 1 April 1990 and are collected by the Council on behalf of the Government. All the money collected is paid into a National 'Pool'.
  Read more about Rates
- Relief's & Exemptions
  Please note that the rateable values referred to are those shown in the 1st April 2010 rating list.
  Read more about Relief's & Exemptions
- Small Business Rates Relief
  The Government has introduced the Small Business Rate Relief (SBRR) scheme from 1 April 2005 to help small businesses pay their business rates charge.
  Read more about Small Business Rates Relief
- Who has to Pay & Appeals
  In most cases the occupier of a property is liable to pay the business rates.
  Read more about Who has to Pay & Appeals
Business start-ups
- Start-up Business
  There are many concerns for people starting up a business - from making a coherent and realistic business plan, to getting through the first 18 months. There are organisations that can support and advise businesses in all areas of start up and are a great source of information.
  Read more about Start-up Business
- Tax & VAT
  Broxtowe Borough Council's Finance Directorate is able to provide basic tax and VAT advice for small firms. For more information, please contact them directly using the link on the right hand side of the page.
  Read more about Tax & VAT
Business women
- Broxtowe Women's Network
  New for 2010, the Broxtowe Business Women's network aims to inspire business women to achieve their full potential and therefore lead a healthier and happier life.
  Read more about Broxtowe Women's Network