A to Z

Please select a letter to view information on the services we offer:

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Hairdresser
- Hairdresser Registration
  The Deregulation and Contracting Out Act 1994 has eliminated the need for hairdressers to be registered, however activities such as Ear Piercing, Electrolysis, Tattooing and Acupuncture, and the employment of employees still require to be registered.
  Read more about Hairdresser Registration
Halls For Hire
- Halls for Hire
  Information on Halls for Hire in and around the borough.
  Read more about Halls for Hire
Hate Crime
- Hate Crime
  Broxtowe Borough Council, the Police and the Council for Equality and Human Rights are working closely together to reduce hate crime and provide support to victims.
  Read more about Hate Crime
Hazardous waste disposal
- Clinical Waste - Commercial Premises
  Commercial premises within the borough have a Duty of Care to arrange for the proper disposal of waste arising from their business using a licensed waste carrier.
  Read more about Clinical Waste - Commercial Premises
- Clinical Waste - Domestic
  Clinical Waste is any waste, which poses a threat of infection to humans.
  Read more about Clinical Waste - Domestic
- Dangerous Waste
  Information on dangerous waste
  Read more about Dangerous Waste
- Hazardous Waste
  Waste is hazardous when it has properties that might make it harmful to human health or the environment. The term 'hazardous' does not always mean that such waste is immediately harmful, though some can be.
  Read more about Hazardous Waste
Health
- Health
  The aim of the Environmental Health Division is to protect and improve the health of residents and persons working in the borough.
  Read more about Health
- Public Health
  We deal with odour nuisances, garden bonfires, filthy and verminous premises, welfare burials and a range of matters which may affect the health and well-being of the local population.
  Read more about Public Health
Health and safety at work
- Gas Safety
  Employers and the self employed have a duty to ensure that gas installations, appliances and pipe work are maintained in a safe condition.
  Read more about Gas Safety
- Health & Safety Issues
  Broxtowe Borough Council deals with a broad range of Health and Safety Issues ranging from pest control through to environmental health issues.
  Read more about Health & Safety Issues
- Maintenance of the Workplace
  Maintenance is vital to any workplace if it is to operate in a safe and effective manner. Maintenance can also be a potential workplace safety issue if not properly addressed.
  Read more about Maintenance of the Workplace
Health and safety policies
- Appliances
  What Can I Do to Help?
  Read more about Appliances
- LOLER
  The Lifting Operations and Lifting Equipment Regulations (LOLER) apply to all lifting equipment whether it is existing, second-hand, leased or new and to all premises and work situations covered by the Health and Safety at Work etc. Act 1974.
  Read more about Lifting Operations and Lifting Regulations
- PUWER
  The Provision and Use of Work Equipment Regulations 1998 (PUWER) lay down requirements for employers regarding the safety and use of all work equipment including machinery. Work equipment should not give rise to risks to health and safety.
  Read more about Provision and Use of Work Equipment Regulations
Health and safety training
- Health & Safety Issues
  Broxtowe Borough Council deals with a broad range of Health and Safety Issues ranging from pest control through to environmental health issues.
  Read more about Health & Safety Issues
Health education
- Smoking
  What Can I Do to Help?
  Read more about Smoking
- Stop Smoking
  Many people who smoke want to give up but find it a terrifying thought.
  Read more about Stop Smoking
Hearing impairment
- Access to Information
  We aim to provide equal access to information for all. A range of facilities is available to make this possible. Members of staff are trained to help and are very willing to ensure everyone can access information.
  Read more about Access to Information
Hedges
- High Hedges
  Following repeated calls from the general public for help to control the nuisance that overgrown hedges can cause, the Government has introduced legislation (under Part 8 of the Anti-Social Behaviour Act 2003), to tackle the problems caused by 'high hedges'.
  Read more about High Hedges
- High Hedges Legislation
  Read more about High Hedges Legislation
- Nuisance Hedges
  Probably the most calls we receive on any single subject are about the problems with high hedges, particularly the dreaded Leyland Cypress hedges.
  Read more about Nuisance Hedges
- Trees & Hedges
  Broxtowe Borough Council is involved with the care, protection and maintenance of trees in our area in several important ways.
  Read more about Trees & Hedges
- Trees & Hedges Useful Links
  Information on Trees & Hedges
  Read more about Trees & Hedges Useful Links
Hemlock Happening
- The Hemlock Happening
  On Saturday 12th June 2010, the Hemlock Happening, Broxtowe Borough's most fun, most entertaining and best attended free community event of the year takes place. All the fun happens at Bramcote Hills Park in full view of the Hemlock Stone. The festivities start at 1pm and end with a fireworks finale at 10:30pm.
  Read more about The Hemlock Happening
Heritage
- Appraisal Programme of Conservation Areas
  To update details about our Conservation areas the Council has a three year programme, starting in 2007, for appraising its 15 conservation areas, using specialist expertise from Nottinghamshire County Council's Heritage Planning Specialists.
  Read more about Appraisal Programme of Conservation Areas
- What Are Listed Buildings?
  The Secretary of State for Culture, Media and Sport is required to compile lists of buildings of special architectural or historic interest for the guidance of local planning authorities. Conservation policies are often based on the lists, which are being revised within a national resurvey programme.
  Read more about What Are Listed Buildings?
Historic buildings
- Durban House
  Durban House was built as a wages office for the Barber Walker and Co coal-mining company in 1876. The company owned several pits in the area and hundreds of miners including D.H. Lawrence's father collected weekly pay packets from the building.
  Read more about Durban House
- Historic Buildings
  This page contains information about Historic Buildings
  Read more about Historic Buildings
- Memorials/Monuments
  This page contains information about memorials & monuments in the Borough
  Read more about Memorials/Monuments
Hobbies and interests
- 6 of The Best Walks
  Six of the Best Walks in the Borough of Broxtowe
  Read more about 6 of The Best Walks
Holiday accommodation
- Accommodation
  Information on Tourist Accommodation in and around the Broxtowe Borough
  Read more about Tourist Accommodation
Home care
- Homelessness Services in Broxtowe
  There are a wide range of agencies providing services for people in housing need in Broxtowe and the surrounding areas.
  Read more about Homelessness Services in Broxtowe
- Household Chemicals
  What Can I Do to Help?
  Read more about Household Chemicals
Homelessness
- Homelessness Strategy
  The Homelessness Strategy 2008 - 2013 is now available to view from this page.
  Read more about Homelessness Strategy
- Homelessness Prevention
  Homelessness Prevention and Your Housing Options
  Read more about Homelessness Prevention
House to house collections
- House to House
  A permit is required to undertake a 'house to house' collection, under the House to House Collections Act 1939. House to house collections, include collecting in public houses, factories and offices as well as houses, to collect money or goods on the basis that part of the proceeds will go to a charity.
  Read more about House to House Collections Licence
Household waste collection
- Recycling Bank Sites
  Find out where your nearest recycling bank is located.
  Read more about Recycling Bank Sites
- Bulky Waste Collection Scheme
  Read more about Bulky Waste Collection Scheme
- Green-lidded recycling bin
  All you need to know about your green-lidded bin.
  Read more about Green-lidded recycling bin
- Waste Do's and Don'ts
  Read more about Waste Do's and Don'ts
Housing
- Contact Details
  Housing - Contact Details
  Read more about Contact Details
- Grounds for Refusal
  The grounds for refusing permission for an exchange are legally defined.
  Read more about Grounds for Refusal
- Homelessness
  Tackling Homelessness
  Read more about Homelessness
- Housing
  Information relating to housing issues, advice and support.
  Read more about Housing
- Housing Conditions
  The Private Sector Housing Team offers advice and guidance on the standards acceptable in all properties including Houses in Multiple Occupation (HMO's), social housing and owner occupied.
  Read more about Housing Conditions
- How to Apply
  Read more about How to Apply
- Insurance
  The council has to insure the whole building containing your flat and your lease states that you must pay a share towards the cost.
  Read more about Insurance
- Leaseholder Services
  Tenants purchasing dwellings under the Right to Buy will normally be purchasing the freehold interest of the house or a leasehold interest of a flat.
  Read more about Leaseholder Services
- New Council Homes
  The Council has recently completed building 12 new homes for rent within the Borough using monies obtained via the planning process.
  Read more about New Council Homes
- Repairs Focus Group
  A Housing Repairs Focus Group comprising of tenants, leaseholders and Officers of the Council meet every 6 weeks to discuss Housing Repairs issues.
  Read more about Repairs Focus Group
- The Commonhold & Leasehold Reform Act 2002
  The above Act will make great changes to the law regarding leasehold management, and is being introduced in three stages. Further information will be provided later to update the Leaseholder's Guide.
  Read more about The Commonhold & Leasehold Reform Act 2002
Housing allocation
- Assessing Applications
  Information on how the Council assesses housing applications.
  Read more about Assessing Applications
Housing associations
- Assured Tenancy
  Moving to a Housing Association Tenancy
  Read more about Assured Tenancy
- Finding Alternative Accommodation
  If you need to leave your property, there are several options available to you. These may include supported housing, housing associations, privately renting and low cost home ownership, as well as council housing.
  Read more about Finding Alternative Accommodation
- Housing Association Accommodation
  Housing Associations are independent, non-profit making organisations and have charitable status. They are managed by Management Committees employing staff and they work to national guidelines.
  Read more about Housing Association Accommodation
- Rent Setting
  How We Calculate Your Rent
  Read more about Rent Setting
- Shared Ownership
  Low Cost Home Ownership
  Read more about Shared Ownership
- South Notts Handyperson Service
  The South Nottinghamshire Handyperson Service is a joint venture developed in partnership by the borough councils of Rushcliffe, Gedling and Broxtowe, Spirita Ltd and Nottinghamshire County Council.
  Read more about South Notts Handyperson Service
- Supported Housing
  Supported housing projects are designed to help individuals bridge the gap between homelessness and independent living. Individuals are often offered the opportunity to develop life skills such as cooking, literacy or IT through training provided by experienced members of staff.
  Read more about Supported Housing
Housing benefit
- Claiming Housing Benefit
  If you are on a low or fixed income you may be entitled to help towards your rent payments.
  Read more about Claiming Housing Benefit
- Deposit Guarantee Scheme
  To be eligible for this scheme you must be homeless or threatened with homelessness, have a connection with the Borough, be entitled to receive some level of Housing Benefit and be seeking accommodation in Broxtowe.
  Read more about Deposit Guarantee Scheme
- Discretionary Housing Payment Scheme
  There is a scheme that can help in exceptional circumstances. It's called Discretionary Housing Payments. It's not part of the normal Housing Benefit or Council Tax Benefit schemes. As the name suggests, we make payments at our discretion.
  Read more about Discretionary Housing Payment Scheme
- Ending Your Tenancy
  Information on how to end your tenancy
  Read more about Ending Your Tenancy
- Housing Benefit
  When faced with the difficulties of paying rent or Council Tax, many residents of the borough don't realise that they may be able to claim a Housing Benefit or Council Tax Benefits.
  Read more about Housing Benefit
- Housing Rents
  Frequently Asked Questions
  Read more about Housing Rents
- Local Housing Allowance
  What is it?
  Read more about Local Housing Allowance
- Local Housing Allowance Rates
  Local housing allowance rates information for 2010/11
  Read more about Local Housing Allowance Rates
- Overpayments
  An overpayment is an amount of benefit that has been paid, but for which there was no entitlement by the claimant under the regulations.
  Read more about Overpayments
- Privately Rented Accommodation
  If you would like to pursue the option of private rented accommodation, it is worth looking in several different places.
  Read more about Privately Rented Accommodation
- Tenancy Statement
  As part of our continuing commitment to customer care we regularly issue tenancy statements to all our house tenants. This is so that you can keep an eye on your account and ensure that you are receiving all the benefits that you are entitled to.
  Read more about Tenancy Statement
Housing exchanges and transfers
- Mutual Exchanges
  As the number of properties the Council owns continues to reduce (mainly due to the Right to Buy) the ability of the Council to arrange transfers for existing tenants, especially to houses, becomes harder.
  Read more about Mutual Exchanges
- Next Steps
  What Do I Do Next?
  Read more about Next Steps
- Transfers Points Scheme
  Points factors
  Read more about Transfers Points Scheme
Housing finance
- Leaseholder Services
  Tenants purchasing dwellings under the Right to Buy will normally be purchasing the freehold interest of the house or a leasehold interest of a flat.
  Read more about Leaseholder Services
- Lift Replacement
  The Council has 17 sheltered housing schemes where lifts are installed. Some of these require exterior maintenance work and preventative maintenance work. Furthermore, we are required to ensure our lift installations meet the requirements of the Disability Discrimination Act.
  Read more about Lift Replacement
- Pitfalls
  Don't just look at the difference in cost between your weekly rent payment to the Council and your mortgage costs. Remember your rent includes buildings insurance, repairs and improvements.
  Read more about Pitfalls
- Rental Valuation
  Are you thinking of renting private accommodation within the Borough of Broxtowe?
  Read more about Rental Valuation
- Tenancy Statement
  As part of our continuing commitment to customer care we regularly issue tenancy statements to all our house tenants. This is so that you can keep an eye on your account and ensure that you are receiving all the benefits that you are entitled to.
  Read more about Tenancy Statement
Housing grants
- Lift Replacement
  The Council has 17 sheltered housing schemes where lifts are installed. Some of these require exterior maintenance work and preventative maintenance work. Furthermore, we are required to ensure our lift installations meet the requirements of the Disability Discrimination Act.
  Read more about Lift Replacement
Housing repairs and renovation
- Right to Repair
  Under the Right to Repair Scheme the Council is required to carry out certain repairs within a set time period.
  Read more about Right to Repair
- Altering, Extending or Selling your Home
  To make the most of your home you may wish to improve or extend it by carrying out such works as installing new window frames or building a porch or conservatory.
  Read more about Altering, Extending or Selling your Home
- Applying for Council Housing
  You can apply to be included on the Council's Housing Register for a property. For more information about this and about the allocation of Council tenancies refer to the related articles.
  Read more about Applying for Council Housing
- Council House Repairs
  As landlords we provide a repair service for council tenants.
  Read more about Council House Repairs
- Council Housing
  Broxtowe Borough Council owns approximately 4,700 homes, of which over a third are for persons of or approaching retirement age.
  Read more about Council Housing
- Help & Advice
  You can get help with a variety of problems and issues either from Broxtowe Borough Council's Housing Department (our Information Room is pictured right) or from a number of other agencies and associations
  Read more about Help & Advice
- How Quickly are Repairs Carried Out
  Your repair request will be carried out in accordance with eh priorities below and the urgency of the repair being reported.
  Read more about How Quickly are Repairs Carried Out
- How to Report a Repair
  Whenever you want to report a repair to your property or the communal areas attached to your property please contact the Housing Repairs section.
  Read more about How to Report a Repair
- Maintenance
  Council House Maintenance
  Read more about Maintenance
- Modernisation Works
  Information on the modernisation process
  Read more about Modernisation Works
- Other Alterations
  Improvements and Alterations
  Read more about Other Alterations
- Repairing Responsibilities
  We will carry out the majority of repairs free of charge. If, however, the works were caused by any act or neglect by you or another person in your home the Council may send you a bill.
  Read more about Repairing Responsibilities
- Repairs Focus Group
  A Housing Repairs Focus Group comprising of tenants, leaseholders and Officers of the Council meet every 6 weeks to discuss Housing Repairs issues.
  Read more about Repairs Focus Group
- Your Lease - General responsibilities and rights
  Council's Responsibilities and Rights
  Read more about Your Lease - General responsibilities and rights