Open For Business

Open For Business

Information for businesses on Working Safely during the pandemic and advice for residents on accessing goods and services, based on the current step of the Covid Recovery Roadmap.

Guidance for businesses

Further guidance is provided for businesses under the following headings:

  1. Current Guidance - STEP 4 of Covid Recovery Roadmap
  2. Working Safely: Guidance for businesses

1. Current COVID-19 Guidance - From 19th July

Most legal restrictions for COVID-19 have now ended. A summary of what this means for businesses, venues and other settings is set out below.

The main changes affecting businesses and venues from Monday 19th July include:

  • Limits on social contact have ceased, meaning there will be no restrictions on the number of people at indoor or outdoor gatherings. By extension larger events with capacities prohibited at STEP 3 can now resume.
  • Weddings and other life events in all settings can now proceed without any legal limitations;
  • Nightclubs and all other venues are now permitted to open;
  • There is no requirement for table service in hospitality settings;
  • Face coverings are no longer a legal requirement in shops, schools, hospitality, or on public transport. Further guidance is available detailing where people might still choose to wear one;
  • Further International travel resumes, with varying requirements for isolation on return to England, depending on the destination's 'traffic light' risk rating;

The  government has also shared the 5 principles for managing COVID-19 as we learn to live with the virus, which include:

  1. Reinforce the country’s vaccine wall of defence through booster jabs and driving take up.
  2. Enable the public to make informed decisions through guidance, rather than laws.
  3. Retain proportionate test, trace and isolate plans in line with international comparators.
  4. Manage risks at the border and support a global response to reduce the risk of variants emerging globally and entering the UK.
  5. Retain contingency measures to respond to unexpected events, while accepting that further cases, hospitalisations and deaths will occur as the country learns to live with COVID-19.

Full details of the government's Summer 2021 response to COVID-19, including the 5 guiding principles can be found here - COVID-19 Response Summer 2021 (Opens in a new window).

Further guidance on how to stay safe and and help prevent the spread of the virus can be found here - Coronavirus: Stay safe and help prevent the spread (Opens in a new window).

Adapting to the changes on reaching STEP 4

Businesses, venues and other settings should continue to review the government's guidance packs on 'Working Safely' (See Section 2. below) and should monitor official communications from the Council and relevant industry bodies.

2. Working Safely: Guidance packs for different business types and settings

All businesses in Broxtowe are urged to review and utilise the information provided in the latest guides on 'Working Safely' for their respective businesses type/setting. Employers still have a legal duty to manage risks to those affected by their business. The way to do this is to carry out a health and safety risk assessment, including the risk of COVID-19 and to take reasonable steps to mitigate the risk/s a business may identify. Working Safely guidance sets out a range of mitigations employers should consider.

A full contents of all the different businesses types and their relevant Working Safely guidance packs can be found at  Guidance for businesses - Working Safely during Coronavirus (COVID-19) page (Opens in a new window).

Further helpful resources

The 'Here to Help' campaign provides practical guidance for all food businesses during the pandemic. The guidance published by the Food Standards Agency (FSA) covers how to make changes to the operating model of a food business, reopening after a period of closure or starting a new food business.  View the FSA - Here to Help guidance (Opens in a new window).

Close Contact Industry guidance is available via the British Beauty Council website (Opens in a new window) and the National Hair & Beauty Federation (NHBF) website (Opens in a new window).

‘Fire Safety for Business’ and what checks they can do in the process of reopening of premises. View the Nottinghamshire Fire and Rescue Service website (Opens in a new window).

Test and Trace

Businesses are encouraged to continue displaying QR code posters for customers wishing to check in using the NHS COVID-19 app, or to continue collecting customer contact details to support NHS Test and Trace, however this will no longer be a legal requirement.

Where a business chooses to continue collecting details for the purposes of NHS Test and Trace, they should hold these records for 21 days. This reflects the incubation period for COVID-19 (which can be up to 14 days) and an additional 7 days to allow time for testing and tracing. After 21 days, this information should be securely disposed of or deleted within GDPR guidelines.


Promoting the use of the app has benefits for both the customer/visitor and the business, as once each individual customer/visitor has checked-in via the app, it is not then necessary for the business to collect and store their contact details separately.

Where a customer/visitor does not have a device with the app installed, or cannot access the app, details can still be collected manually using paper or an alternative digital record.

All data must be collected and stored within GDPR guidelines, in order to further protect those who wish to provide their details for the purposes of Test and Trace on a voluntary basis.

Displaying a QR code poster

It is important to note that if you have a business with multiple venues, you will need to create a separate QR code poster for each one, as a QR code should be unique to a specific premises. Duplicating a venue's unique QR code and displaying it in the positions listed below is advised and provides more opportunities for customers to scan and provide their details.

  • Main entrances,
  • Attached to the table/s,
  • On menus,
  • Table number markers,
  • Gazebo/marquee supports for outdoor areas,
  • A-boards,
  • On the reverse of staff order pads

Test and Trace Resources

Further guidance for businesses on Contact Tracing (Test and Trace) can be found on the government website at - Information businesses should collect and record keeping (Opens in a new window)

Create, download and print a NHS QR code poster for your premises at - uniqueavirus-qr-poster (Opens in a new window)

How the NHS app will work and tips on where to correctly display QR posters at -

How your business can collect and store data correctly for the purposes of Contact Tracing, in line with GDPR guidelines, please Visit the Information Commissioner's Office - '5 simple steps' for businesses (Opens in a new window)

Community Testing Facilities: Access for businesses

There are two community testing sites in the Borough, one in Stapleford and the other in Kimberley. Testing is available for adults between the age of 18 – 65, who show no symptoms of COVID-19, with no need to book prior to attending either testing site.

Businesses can utilise these facilities and are encouraged to promote regular testing to their staff members, which will help identify cases and keep their workforce safe.

If you have a lot of staff to test

You might want to talk to us about pre-booking a regular slot for your business at our community testing site. To explore this option please contact and your request will be passed to the project team. 

Why are we testing?

Around one in three people who are infected with COVID-19 have no symptoms so could be spreading the disease without knowing it. Broadening testing to identify those with COVID-19, but showing no symptoms, will mean finding positive cases more quickly, and break chains of transmission. With its targeted approach, community testing aims to reduce the prevalence of the virus in the highest risk areas. We believe this testing will be vital, particularly for adults in our community who cannot work from home.

For Information:

Face Coverings

COVID-19 spreads through the air by droplets and aerosols that are exhaled from the nose and mouth of an infected person. The government expects and recommends that people wear face coverings in crowded areas such as public transport. You should also consider wearing a face covering in any indoor place where you will come into contact with people you do not normally meet.

Reporting a business of concern

Although many of the legal restrictions for operating a business during the pandemic have now been lifted, businesses still have many legal duties, including the management of risks to those affected by their business, which includes COVID-19. 

If you witness or are made aware of any business that you believe is not operating safely, please make us aware immediately by emailing -

Financial support for businesses

The financial support schemes listed in this section are not administered by the Council.  For more information and to apply to these schemes, please follow the applicable link/s to the corresponding support scheme overview.

Recovery Loan Scheme (RLS)

The Recovery Loan Scheme is now open to help businesses of any size access loans and other kinds of finance so they can recover after the pandemic and transition period. It has been designed to effectively replace the Bounce Back Loan (BBLS), Coronavirus Business Interruption Loan (CBILS) and Coronavirus Large Business Interruption Loan (CLBILS) schemes, which all closed to applications on 31st March 2021.

The RLS will provide to eligible businesses the following:

  • Term loans or overdrafts of between £25,001 and £10 million per business,
  • Invoice or asset finance of between £1,000 and £10 million per business.

No personal guarantees will be taken on facilities up to £250,000 and a borrower’s principal private residence cannot be taken as security.

There are a number of different lending providers for the RLS, which UK businesses can choose to apply for support through. The RLS provides those lenders with a guarantee of 80% on eligible loans between £25,000 and £10 million to give them confidence in continuing to provide finance to businesses. The scheme will be open to all businesses, including those who have already received support under the existing COVID-19 guaranteed loan schemes.

The RLS is open to applications until 31st December 2021, however this date is subject to review.

For more information and to apply please visit the Government's Recovery Loan Scheme (RLS) guidance for businesses (Opens in a new window).

Further guidance and advice for businesses

Government support schemes website

A business support scheme section has been created on the government's website,  to outline all of the support available to businesses to help through the Coronavirus (COVID-19) pandemic.

View the Business Support government website (Opens in a New Window).

Code of Practice for the commercial property sector

The government has published a Code of Practice to encourage commercial tenants and landlords to work together to protect viable businesses as we enter the recovery phase of the pandemic. Developed in close collaboration between government and leaders from the sector, the code is designed to provide clarity for businesses when discussing rental payments and to encourage best practice, so that every part of the chain is supported.

Read the government's guidance for commercial property sector (Opens in a New Window).

D2N2 Business Support

D2N2 have created a dedicated support page where businesses can find further information about the support available.

Find out more on the D2N2 website (Opens in a new window).

Futures for Business

Is your business looking for support through the pandemic? Futures work with businesses in Nottinghamshire looking to manage, motivate and support their workforce.

Some of the support that Futures can offer to help support businesses includes:

  • Recruitment support 
  • Candidate pool
  • Redundancy support
  • Apprenticeship delivery
  • Training provision 
  • Sub-contractors and employment agencies

Visit the Futures for Business website (Opens in a new window), call 0345 850 8899 or email

Advice in other formats

Doctors of the World are providing regular updates of translated guidance based on the NHS and the UK government’s advice and health information. The information is translated with the support of British Red Cross, Migrant Help, Clear Voice, and the Eastern European Resource Centre and is aimed at the migrant and asylum-seeking communities in the UK.

Guidance for residents

Please visit our main Coronavirus (COVID-19) webpage for further details, to include further national restriction information.

Staying up to date

The easiest way to stay up to date with the Council's updates is:

Further information

tel: 0800 555 111
Broxtowe Borough Council
tel: 0115 917 7777