Re-opening of the Council Offices – appointments only

Re-opening of the Council Offices – appointments only

Information on the reopening of the main Council Offices on a limited basis.

Our Council Offices reception in Beeston is open between 9.30am and 4.00pm, Monday to Friday for pre-booked appointments only.

Comprehensive risk assessments have been carried out to protect both employees and residents and social distancing measures will be in place.

Do the the right thing to look out for yourself and others

Only make an appointment if you have no other way to do what you need to, as this will help us ensure that we can all stay safe and help those that need it most – a trip to the office could be avoided by:

If you are attending an appointment, you will be asked to wait outside before being called in and must observe social distancing at all times.

To make an appointment, please call 0115 917 7777 or email Do not visit without an appointment.

Cash payments

Sorry but we are not taking cash payments at the moment. Visit our payments page for alternative ways to pay or call Customer Services on 0115 917 7777 who can discuss your options with you.

Other services offered in the building

  • Citizens Advice Broxtowe – by appointment only, call 0115 917 3802 to book.
  • Nottinghamshire Police customers - please call 101. In an emergency, always call 999.

Not sure what to do?

Follow our Visiting the offices flowchart (.pdf) (515KB) (Opens in a New Window) to help you.

tel: 0800 555 111
Broxtowe Borough Council
tel: 0115 917 7777