Support within the community
Support for you
- I have friends and family who can help
- I am a Council tenant
- I don't have anyone who can help
- I am shielding
- Guidance for Mutual Aid Groups
- Staying up to date
- Further information
- Advice in other formats
There is lots of support available in the community to help you get the things you need if you are self-isolating or vulnerable.
If you are self-isolating and have friends, family or neighbours who can help you to get essential supplies or who you can call if you need support, please continue to ask them to do this for you so that local services can support the most vulnerable.
You can view a list of Broxtowe businesses who are offering takeaway or meals on wheels services on our Open For Business page.
If you are a Council tenant and don't have people who can help you, please contact the Housing Team on 0115 917 3400.
Nottinghamshire Community Support and Volunteering Hub
Broxtowe Borough Council is working with Nottinghamshire County Council and other agencies to coordinate a range of support packages for our most vulnerable residents at risk from Coronavirus. If you need urgent non-medical support, or if you are worried about an elderly or vulnerable neighbour, please get in touch.
Search for support online (Opens in a new window) or call the hub on 0300 500 8080.
Mutual Aid Groups
A list of community support available in Broxtowe is available in the packs below
- Community Support Pack North (.pdf) (125KB) (Opens in a New Window)
- Community Support Pack South (.pdf) (162KB) (Opens in a New Window)
If you have been contacted and asked to 'shield' for 12 weeks, more information on what to do is available on the Government's Guidance on Shielding page (Opens in a new window).
The community has really come together during the period of uncertainty we are facing during the COVID-19 outbreak. However, there are some people who are taking advantage of the situation and targeting the most vulnerable.
We don't want to discourage anyone from helping their neighbours or family members, and we don't want to breed distrust in those genuine members of the community trying to support others.
We simply ask that you remain vigilant.
Advice is available on the Nottinghamshire County Council scams page (Opens in a new window).
Handling personal data
The Information Commissioners Office (ICO) have issued advice for community groups to help them ensure they are handling personal data correctly. Some not-for-profit organisations are exempt from paying the ICO's registration fee as a community group, but it's still important that you follow the data protection guidance when handling people's information. View the ICO's information for community groups (Opens in a new window)
It is also advised that Community Groups produce an emergency volunteer handbook for COVID-19 relief efforts.
The easiest way to stay up to date with the Council's updates is:
- By checking this webpage
- Following us on social media at www.facebook.com/BroxtoweBoroughCouncil (Opens in a new window) or @broxtowebc on Twitter
- Signing up to our Latest News Email Me Service at www.broxtowe.gov.uk/emailme (Opens in a new window)
- NHS Website (Opens in a new window)
- Government Covoid-19 website (Opens in a new window)
- Public Health England website (Opens in a new window)
Doctors of the World are providing regular updates of translated guidance based on the NHS and the UK government’s advice and health information. The information is translated with the support of British Red Cross, Migrant Help, Clear Voice, and the Eastern European Resource Centre and is aimed at the migrant and asylum-seeking communities in the UK.