Open Forums are for all residents and enable consultation to take place and give residents the opportunity to talk to officers about individual concerns. Information about these forums will be sent to the Consultation Database.
Modernisations Open Days enable residents who are due to have work carried out in their home to talk to officers about the work and make choices on fittings and colours.
Leaseholder Marketplace will be held to coincide with the receipt of service charge invoices and will give leaseholders the opportunity to discuss any concerns or queries with officers on a one-to-one basis. All leaseholders will receive details of upcoming marketplaces.
Tenant Inspectors will be developed and a pool of residents will undertake Mystery Shopping, Estate Inspections and Void Inspections. They will work to an agreed format and produce reports of their findings.
Estate Inspections / Clean-up Days are held on estates across the Borough. Estate Inspections are being developed to encourage more residents to get involved, especially after a clean-up day has taken place to ensure the area is maintained and kept tidy.
Community Events / Activities take place across the Borough and include Older Peoples Week; Christmas Hampers and Retirement Living social activities. Further community events and activities will be developed with residents.