Decision Making Involvement
Service Reviews scrutinise performance of the services provided to our Broxtowe Borough Council tenants and leaseholders. These reviews are carried out at least twice a year. Tenants and leaseholder who have signed up to Your Voice, Your Views are invited to take part in the reviews and are supported by officers in their role.
The reviews consider a range of information to identify and make recommendations on how services can be developed for the benefit of all tenant and leaseholders.
Focus Groups are set up to address a specific issue. The groups will meet until the issue has been addressed and an outcome agreed.
Resident Involvement Group is open to all tenants and leaseholders to join. The group work with officers to consider service improvements for Housing services that are not subject to a Service Review.
Housing Performance Group is a working group of tenants and Councillors who monitor progress against the Housing Revenue Account Business Plan. The group make recommendations, which are fed into the Council's decision making process and will ask Service Review Groups to look at areas in detail to help guide their recommendations. The group is supported by the Head of Housing and Head of Financial Services.
If you want to get involved with Service Reviews or the groups, complete the Your Voice, Your Views online form (Opens in a New Window) to start receiving information.