Home Involvement

Home Involvement

This page contains information on how to get involved with the Council's Housing Department through less formal methods.

Home Involvement allows you to let us know your views without the need for you to attend meetings and for us to keep you informed about the services you receive. You can get involved with the Council through:

Your Voice, Your Views is open to all Broxtowe Borough Council tenants and leaseholders to join to take part in surveys, a few times a year, to seek opinion about a specific area and provide information about involvement opportunities. You can join by completing the Your Voice, Your Views online form. (Opens in a New Window)

Satisfaction Surveys are sent to tenants after a service has been received, such as repairs or modernisations to gather views of the service provided.

Consultation Questionnaires are conducted when changes are being considered that will have a direct impact on tenants or leaseholders to seek views on proposals.

STAR (Survey of Tenants and Residents) is conducted every two years to gain an overall view of Housing services to help plan for the future development of Housing services.

Tenant & Leaseholder Matters, the Housing Department's newsletter is produced three times a year and keeps tenants and leaseholders informed about the Housing services they receive.  The autumn issue includes an annual report, which provides an overview of how key Housing services received by tenants have performed.

Editorial Panel is open to tenants and leaseholders who are able to put forward suggestions for content and design of the Housing Department's newsletter, Tenant & Leaseholder Matters.

tel: 0115 917 7777