The Housing Department is committed to working with local communities and partner agencies to improve the quality of life in our neighbourhoods. To achieve this, the Council is outlining a vision, or standard, that it wants each neighbourhood to achieve within its housing stock. The Council will do this by using the following approach and values:
HEAR, listen and respond to improve neighbourhoods
HOUSING are focused on working together with tenants and leaseholders to provide safer neighbourhoods for communities to enjoy.
The Housing team is committed to working together with local communities and partners to improve neighbourhoods.
ENGAGE and share ideas on improvement projects.
We will encourage tenants and leaseholders to get involved in their neighbourhoods, meeting with their Neighbourhood Coordinators and getting involved in ideas and improvement projects, particularly in Priority Neighbourhood areas.
ACTIVE in sharing concerns and communicating.
We will respond promptly to address neighbourhood issues where tenants and leaseholders raise issues with us. We will also use enforcement action against those residents that do not take their responsibilities seriously. The behaviour of a few can ruin things for the many.
RESPONSIBILITY, as everyone has a role to play in our neighbourhoods.
We will work closely with tenants and leaseholders to engage and promote the responsibility of all residents within neighbourhoods, to prevent common neighbourhood issues, such as litter, dog fouling, graffiti and fly-tipping. As well as other neighbourhood concerns, such as Anti-Social Behaviour. We will also ensure that we are working proactively to address issues within our neighbourhoods that are our responsibility, such as grounds maintenance, lighting, paths, signage and security. This will hopefully improve neighbourhoods for all that live with them.
|As a Council, as part of looking after your neighbourhood, we endeavour to ensure that:||As a resident, as part of looking after your neighbourhood, you will ensure that:|
Housing understand that whilst we want all areas to achieve this standard, different neighbourhoods have their own characteristics and challenges. The Housing team want to hear from residents to develop bespoke actions to address neighbourhood concerns.
Housing will be concentrating on certain areas at certain times. Residents within those areas will be contacted at that time.
If you want to discuss any concerns about your neighbourhood and tenancy, please contact firstname.lastname@example.org or 0115 917 3400.