Post Ref: C71 - ICT Service Desk Officer

Post Ref: C71 - ICT Service Desk Officer

Salary: £18,357 - £19,457 per annum

Are you a good communicator, able to work as part of a team and proficient in a range of ICT software applications? If the answer is yes, you could be just who we need.  If you are highly motivated, enthusiastic and want to join a skilled ICT team to help us deliver a professional service we want to hear from you today. 

You will be working in an exciting, ever changing and increasingly demanding environment. Being customer focused is critical as well as the ability to deliver services and solutions to set standards and deadlines.

We will expect you to be proficient in ICT software and applications including Windows Server Environments, Windows 7 & 10 clients, Microsoft Office Suite and products, and have some knowledge of first line Operational Support.

Ideally, you will have an IT academic qualification, experience of operating on an ICT service desk system in a similar role as well as strong administrative skills.

Based at the Town Hall in Beeston, your main duties will include first line technical support, computer operations, building and installing PCs along with any related software, monitoring the network and computer systems, maintenance activities, physical audits and associated clerical tasks.

Please ask for reference no C71

Closing Date: Thursday 28 February 2019 at 5.00pm

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Human Resources
tel: 0115 917 3372