Post Ref: H131 - Housing Services and Strategy Manager

Post Ref: H131 - Housing Services and Strategy Manager

Salary: £36,290 - £38,158 per annum - Grade 12

If you are passionate about providing tenants with a great housing service and enjoy managing a team who cover all aspects of housing strategy and engagement, you could be our next Housing Services and Strategy Manager.

We are looking for a committed and enthusiastic individual to lead the Housing Services and Strategy section to ensure positive outcomes for tenants and leaseholders.

You will be someone who enjoys the variety of leading a team which encompasses resident engagement, performance management, right to buy, leaseholder services, research, strategy and policy development.

It is essential that you have significant experience of working within a housing environment, ideally within a local authority. A detailed understanding of the issues affecting housing is required, as well as an understanding of housing legislation and the regulatory framework. In addition to managing those within the Housing Services and Strategy section the post holder will also work closely with other managers and teams to review policies and improve performance.

The role provides an essential link between the housing service and other authorities and agencies. You will need to be comfortable liaising with officers, managers, councillors and other stakeholders at all levels.

We’re looking for an individual who has experience in:

  • Resident Engagement
  • Performance Management
  • Improving housing services
  • Writing and implementing new policies and procedures

The ideal candidate would:

  • Have excellent communication and interpersonal skills
  • Have strong time management skills and the ability to work under pressure
  • Be impartial and diplomatic
  • Have good IT skills
  • Be someone who represents our GREAT values and behaviours

What you need to know:
If you would like to have an informal chat about the role, please contact Rachel Shaw on 0115 917 3259


Expected interview date: Week commencing 2nd December 2019

Please quote reference no: H131

Closing date: Wednesday 20 November 2019 at 5.00pm

View the Job Description

View the Person Specification

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Why join us?

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community. 

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.

Read more about the benefits of working at Broxtowe Borough Council.

Human Resources
tel: 0115 917 3372