Post Ref: H537 - Membership and Direct Debit Administrator

Post Ref: H537 - Membership and Direct Debit Administrator

Salary: £18,724 - £19,847

An exciting opportunity has arisen to join the business development and membership administration team at Liberty Leisure Limited. This is a pivotal role that requires exemplary attention to detail, excellent communication skills and a passion to improve key areas of the business.

About the role

You will be responsible for the day to day administration and collection of over 8000 direct debit memberships including the adherence to BACS and direct debit guidelines and the prioritising of work to ensure you and the wider team maintain a 98% collection Rate. In addition you will lead on central administration and contribute to wider business development projects and initiatives.

Experience in BACS administration or a similar processing role would be a distinct advantage, however full training will be provided to the right candidate.

About you

  • Process driven with a passion for detail
  • An inquisitive nature with the foresight to question and investigate
  • Motivated and autonomous
  • Excellent customer service skills
  • Good communication skills
  • Organised with an eagerness to resolve problems
  • Able to produce reports and statistics

About the company

Liberty Leisure Limited is a company wholly owned by Broxtowe Borough Council and as such employees reap many of the benefits of working for a Local Authority, including a generous holiday allowance, employees discount schemes, competitive salary and pension.

With our mission being “To earn the lifetime loyalty of our customers through delivering first class leisure, culture and event services” Liberty Leisure Limited prides itself on a commitment to employees through recognising staff and ensuring a happy workplace for all. You will have opportunities to work with different teams and projects to develop your skills and be supported by a range of training opportunities. We are a fun and innovative place to work with a strong focus on our people and enabling them to be the best they can be.

Hours: Full Time 37 hours. There will be a degree of flexibility with regards to days, start and finish times and job share applications will be considered.

Holiday Entitlement:  Starting at 27 days plus bank holidays

Discounted staff fitness with access to all of our gyms, swimming pools, exercise classes and spa

Please quote reference no H537

Closing Date: Wednesday 19 June 2019 at 5.00 pm

View the Job Description (.pdf) (123KB) (Opens in a New Window)

View the Person Specification (.pdf) (89KB) (Opens in a New Window)

Apply Online (Opens in a New Window)

Why join us?

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community. 

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.

Read more about the benefits of working at Broxtowe Borough Council.

Human Resources
tel: 0115 917 3372