Housing Options and Homelessness

Housing Options and Homelessness

This page contains information on how to prevent homelessness and avoid losing your home.

What is Homelessness?

Homelessness has changed with the introduction of the Homelessness Reduction Act (HRA 2017). This will place more emphasis on the assistance each council in England can offer customers who have experienced or are about to experience homelessness. This will result in more customers being assisted as each council will no longer consider if a customer has a priority need or has made themselves intentionally homeless initially before they are assisted.

What is the process for preventing Homelessness?

We will register a homeless application for all eligible customers who are homeless or threatened with homelessness. From 1st April 2018, we will make every effort to prevent or relieve homelessness after registering an application before it makes a final decision on the application. This means that applications will be open longer whilst we try to assist each customer in preventing or relieving their homelessness.

If it is not possible to prevent homelessness in 56 days we will then help to relieve homelessness for another 56 days. We will also start to register applications for those who are threatened with homelessness within 56 days to ensure that more people are assisted as soon as possible. We will make our decision for whether people are owed the full housing duty at the end of the relief stage if the homelessness has not been resolved. We will continue to provide some customers with interim accommodation where applicable while we seek alternative solutions to their problems.

How can we help?

Broxtowe Borough Council’s Housing Options Team can help you in the following ways:

  • Assessing your current housing situation and working out what your needs and requirements are
  • Advising you on steps to take to avoid homelessness and stay in your home
  • Being available for referral from partners and support services.
  • If you have a physical or mental illness, if you are ex armed forces and homeless, a care leaver and homeless or if you have been released from prison and have nowhere to live, the Housing Options Team may be able to refer you to specialist support organisations that can help you.
  • Referring you to specialist Domestic Abuse support
  • Getting support from accommodation services, who can refer to legal specialists.
  • Supported housing may be an option for you and the Housing Options Team can make referrals on your behalf in these circumstances.
  • Helping you to make a housing plan so that you can work towards the next steps to find a permanent home.

How can I get in touch?

If you are homeless now, or are threatened with being made homeless within the next 56 days please contact the Housing Options team for advice as soon as possible on 0115 9177777.

Specific Circumstances

Find more advice and guidance on housing options and homelessness and how we can help in these specific instances:

tel: 0115 917 7777