D.H Lawrence Museum Awarded Visit England Accreditation

D.H Lawrence Museum Awarded Visit England Accreditation

24/09/2018 - Eastwood's D.H. Lawrence Birthplace Museum has been praised for its outstanding levels of customer care after it received full accreditation by VisitEngland, as part of their Visitor Attraction Quality Scheme.

Wood letters spelling DHL with the Visit England certificateThe nationally recognised scheme evaluates customer experience and the assessor praised the Museum for its fascinating tour, outstanding levels of customer care, enthusiasm and knowledge displayed by its staff members. The Front of House Team scored 100%

Acknowledgement was also received for the high level of presentation and maintenance standards of the Museum.

Councillor Shane Easom, Chair of the Leisure and Environment Committee said:  “The Team at the D.H Lawrence Museum put in a lot of hard work to make sure visitors get a great experience which is fun, engaging and informative so I’m really pleased they’ve received this accreditation. They thoroughly deserve it and I’d encourage any one who hasn’t been to the museum before to come along an see what it has to offer.”

The Visitor Attraction Quality Scheme, managed by VisitEngland, aims to develop and promote visitor attractions across England. Utilising regional assessors, customer experience and site delivery are evaluated over 8 key areas, including pre-arrival, cleanliness and staff. A written assessment is produced following the site visit and includes recommendations, unique to each site, to maximise business potential.

The D.H. Lawrence Birthplace Museum is open from Tuesday to Saturday, in Eastwood, Nottinghamshire. Visitors are transported back in time to view the authentically restored Victorian miner’s cottage, home of the world renowned author.


Contact
D.H Lawrence Birthplace Museum
tel: 0115 917 3824