Through listening and responding to views and feedback, the Housing Department can ensure that customers are at the heart of shaping services for the benefit of all customers. A Housing customer is anyone who receives a service from the Housing Department, including tenants, leaseholders, Lifeline customers and Homesearch applicants.
Customer experience of services is essential for highlighting what is working well and where improvements are needed. We want to ensure that our customers have a voice and can influence positive change.
You can choose how you get involved and by completing this short form. You can let us know your areas of interest, what skills you would like to develop and how you want to be involved. You will receive support throughout your involvement to ensure it is an enjoyable and rewarding experience.
Want to get involved, but need more information? Contact Housing’s Engagement Team: