As a Council, we want to make our online information available to all, whatever their needs. This page details the different features we offer to help users with access needs navigate the website. If you have any difficulties or find an area of the website particularly hard to use, please contact the Web Team or complete the Website Feedback Form.

Find out more:

Broxtowe Accessibility Statement

Broxtowe Borough Council aims to meet the World Wide Web Consortium Accessibility Guidelines Version 2 "Double-A" standard as this is currently the recommended minimum standard for council websites.

Our website has been designed with this in mind and we're constantly working with our website editors to try to make content as accessible as possible.


While we've tried to ensure this site is accessible, you may encounter some limitations.

These are usually older PDF documents or external applications accessed from our web pages like Broxtowe Maps, Love Broxtowe, the Planning Portal, Civica payments, and the Waste and Recycling self service forms. We are working with all of our departments and contacts to try and improve the accessibility standard in these areas. We pledge that we will try to provide documents in an accessible format where possible.

If you have any difficulties accessing any area of our website, please do get in touch with the web team by emailing or calling 0115 917 3684. We’re happy to hear from you and your feedback will help us make our site better.

Shaw Trust Accessible Accreditation Badge and Logo

The site has been reviewed by accessibility experts and tested by a team of disabled testers. A full accessibility audit was conducted on this website in 2017, and the website was amended to meet web standards: WCAG (Web Content Authoring Guidelines) 2.0 Level AA.

Shaw Trust Accessibility Services has certified that this website has achieved the 'Accessible' level of accessibility, which means that the site is WCAG 2.0 (AA) compliant. Please view our Accreditation Certificate online. (Opens in a New Window)

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Access Keys

The Broxtowe website uses the following access keys, which follow Government guidelines:

  • S - Skip Navigation
  • 1 - Home page
  • 3 - Site map
  • 6 - Help
  • 8 - Terms & Conditions
  • 9 - Feedback Form
  • 0 - Access Key Details

How to use these keys


Netscape/Mozilla - hold down the 'Alt' key and press the assigned key on the keyboard

Internet Explorer - do the same but also press the 'enter' key to navigate to a page


Hold down the left-hand 'Control' key and press the assigned key on the keyboard

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Change Contrast & Size

Font Size & Type

The website's default paragraph font is currently set to 12pt using the Titillium font. If you wish to change any of these settings please use the buttons below. These changes will be saved and will be used while you are on the Broxtowe website.

Colour Contrast

The website can be displayed in three different colour contrasts. These are listed below. Please select one to change the colour contrast. These changes will be saved and will be used while you are on the Broxtowe website.

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Listen To The Website

The Council's website has been created to easily allow Text to Speech software to read out each of the webpages. Multiple free readers are available online, so please use whichever you are most comfortable with.

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Web Team
tel: 0115 917 3684