Post Ref: T132 - Modernisation Assistant

We are looking for a motivated and enthusiastic Modernisations Assistant to work within our Capital works department. This will involve supporting two Modernisations officers and the Modernisations manager in the day to day running of Capital works within Broxtowe Borough Council. You will answer queries from residents and contractors along with booking appointments and managing invoicing and payments.

We’re looking for an individual who has experience in:

•    Working with members of the public and in a customer focussed environment.
•    Processing data and organisational skills.
•    Working independently on tasks and in a team environment.
•    Answering phone calls and queries taking notes as required.
•    Identifying information and communicating effectively.
•    Use of computerised software systems, including word, excel, outlook.
•    Managing/handling payments and invoices.

The ideal candidate would be someone who:
•    Has good organisational and communication skills.
•    The ability to maintain clear and concise records.
•    Good time management.
•    Be enthusiastic and self-motivated.
•    Has good customer care skills.

What you need to know:
The post holder will be required to work from our offices in Beeston a minimum of 2 days per week plus more when required. 

Should you wish to have an informal chat, please contact Matt Chilton on 0115 917 3615.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community. 

We Offer:
•    A generous annual leave entitlement of 28 days increasing to 33 days with service plus 8 days bank holidays.
•    Flexible working arrangements including flexi-time.
•    Gym membership discount at Liberty Leisure.
•    Access to a benefits package offering discounts on supermarkets, cinema tickets, high street and online retailers.

Please quote reference No: T132

Closing date:  4 October 2025

Expected interview date: WC 20 October 2025

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Why join us?

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community. 

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.

Read more about the benefits of working at Broxtowe Borough Council.