Citizens Advice

Due to the current pandemic there have been changes to the Citizens Advice Bureau service, you can find more information about this at www.broxtowe.gov.uk.openingoffices

Citizens Advice and each Citizens Advice Bureau (CAB) are registered charities reliant on over 21,000 volunteers and need to raise funds to provide these vital services. The majority of Citizen Advice advisers are trained volunteers, helping people to resolve nearly 5.3 million problems every year.

The Citizens Advice service offers a free, confidential, impartial and independent information and advice service across a broad range of advice areas including: 

• Consumer rights

• Employment

• Health and education

• Housing

• Family and personal issues

• Immigration and nationality

• Legal and taxes

• Money and debt

• Welfare benefits

The service is open to everyone regardless of race, gender, disability, sexual orientation, age or nationality.

Beeston

Ground Floor, Council Offices, Foster Avenue, Beeston, Nottingham, NG9 1AB

Eastwood

Library & Information Centre, Wellington Place, Nottingham Road, Eastwood, NG16 3GB

*Please note – you will be triaged on first contact so we can get a better understanding of your problem and deal with it as quickly and efficiently as possible. This may be with a call back, or a face to face appointment.

Other ways of contacting Citizens Advice:

Adviceline – 0800 1448848

Text phone – 0800 1448884

Consumer Line – 03454 040506

For help claiming Universal Credit – 0800 1448444

Text phone – 18001 0800 144 8444

Web chat: www.citizensadvice.org.uk/helptoclaim 

https://citizensadvicebroxtowe.org.uk/

Your CAB needs you!

The service the CAB offer is restricted by the level of the resources available including volunteer advisers and trustees.  The majority of staff at the bureau are volunteers who receive extensive and on going training in order to be able to advise clients. 

If you would like to be part of this team and would like to find out more about helping the bureau in any way including volunteering, please contact either the Beeston or Eastwood branch. 

The more people and resources the CAB have, the better they can provide a service that meets the needs of the people of the Broxtowe Borough.