Waste and Recycling

Waste and Recycling

The Waste and Recycling section provides a high quality service to residents throughout the Borough, working towards achieving a cleaner, greener and safer environment.

Our bin collections have changed.

Your bin collection day could have changed.

Your bin day could have Example of a New Bin Calendarchanged please check your new bin collection calendar carefully alternatively check online to see your new collections dates.

How do I report a missed bin collection?

You can report a missed bin online, by emailing recycling@broxtowe.gov.uk or refuse@broxtowe.gov.uk, or calling 0115 917 7777.


I can’t manage my waste as I'm having to wait three extra days, will you take extra waste?

The Council operates a no side waste policy. Therefore no side waste will be collected. Please let us know if you cannot cope during the transition and we will make arrangements to collect the additional waste. Additional collections will be made during the two week transition period for those who are most affected by the changes and you will receive information about this in the post.

6.30am is too early to start collections

The Council ran a consultation about collection start times earlier this year and the majority of those who responded had no objections to starting earlier. The earlier start will enable crews to get off busy roads before rush hour starts so making the service safer for both our work force and other road users.

Text messaging service

You can now text 60075 to check which collection is due that week. Start the message with 'BROX NEXT' including your postcode and house number - i.e. 'BROX NEXT NG9 1AB 32', you will be sent a message back with details of your next scheduled collection.

'Each message sent is charged at the user's standard network rate although some inclusive network plans exclude messages to short codes and therefore prices may vary.'


tel: 0115 917 7777