Data Protection

Information about how the Council looks after your data.

Looking after your personal data

Under the Data Protection Act 2018 we have a duty to ensure the integrity of the personal data we gather, process, store and retain.

This means we must:

  • Only use your information for lawful purposes.

  • Only use your information for the reason it was collected.

  • Tell you what we are going to do with your information.

  • Ensure that it is accurate and kept up to date.

  • Not ask for more information than we need, or than is relevant, but make sure we have enough information to carry out our duties.

  • Keep the information secure.

  • Not keep it longer than necessary.

  • Not send it to countries with less rigorous data protection laws without your permission.

  • Allow you to request a copy of the information we hold on you.

  • Give you the opportunity to amend information that is incorrect.

  • Allow you to request the deletion of personal data (where this does not contravene other applicable legislation).

Your Rights

You have several rights you may enforce. Where the Council is processing your personal data due to the consent you have provided, you are entitled to withdraw this consent. You may also ask for such information to be deleted and where it cannot you may request to restrict processing (halt using further).

In addition, subject to some legal exceptions, you have the right to:

  • request a copy of the personal information the Council holds about you;
  • to have any inaccuracies corrected;
  • to have your personal data erased;
  • to place a restriction on the Council’s processing of your data;
  • to object to processing; and
  • to request your data to be ported (data portability)

If you have any concerns about how we treat your personal data, you have the right to make a complaint to the Council by contacting the Complaints Team.

Contact Details

If you have concerns about the processing of your personal data by Broxtowe Borough Council contact the Information Governance Officer.

Alternatively, you may wish to contact the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, T: 0303 123 1113 or visit the ICO's website. (Opens in a New Window)

Privacy Notice

View our Privacy Notice

Data Protection
tel: 0115 917 3685
Complaints Officer
tel: 0115 917 3592