Financial Inclusion

This page contains information on how you can seek advice and guidance from our Financial Inclusion Service.

Broxtowe Borough Council deliver financial inclusion advice to all our tenants with the aim of improving the income and living standards.

Our Financial inclusion service offers free, confidential and impartial advice and advocacy on the following matters:

Benefits and Tax Credits

  • Benefit checks to make sure you're claiming all you're entitled to
  • Help with benefit claims forms
  • Supporting you to challenge decisions
  • Representing you at benefit appeal tribunals (when required)


  • Preparing financial statements and offering budgeting advice
  • Negotiating repayment arrangement with creditors
  • Supporting tenants with arrears and possessions proceedings
  • Helping you with court forms
  • Advice around debt management options such a payment plans, charity trust bankruptcy or Debt Relief Order (with signpost to debt specialist)

Home visits can also be arranged if you are unable to attend an appointment because of mobility problems

Where can I find support at Broxtowe?

Name  Telephone  Email

Financial Inclusion Service

0115 917 3658

Rent account Information

0115 917 3658

Housing benefit

0115 9177777

Council tax

0115 9177777


Where else can I find support?

Nottinghamshire County Council Welfare Benefits (Opens in a New Window)

Department for Work and Pension (Opens in a New Window)

Money Advice Service (Opens in a New Window)

National Debt Line (Opens in a New Window)

Step (Opens in a New Window)

Citizen Advice Bureau (Opens in a New Window)



Housing Income
tel: 0115 917 3658
Financial Inclusion Service
tel: 0115 917 3658