Out of Hours Emergencies

Out of Hours Emergencies

Sometimes you may want to contact us when our main offices are shut or in a crisis you might need signposting to other public service providers or utility companies. This page is here to help you with this kind of emergency contact requirements.

Before you contact us, make sure that:

  • Your problem cannot be dealt with during normal office hours

  • You cannot make arrangements in the meantime

  • When telephoning, please remember that your call may prevent another call getting through


We also offer a number of online services. Visit  for a full list of services you can complete online including;

Social Media

Our social media accounts are monitored during office hours, Monday to Friday so please don't use social media to contact us in an emergency. 

In situations affecting the area, such as severe weather, the Council will post updates on its social media accounts. Find out more about how to follow us on social media by visiting the social media page

Council Emergency Services

Service Contact More Information 

Emergency Council Housing repairs

0115 917 77 77

For a full list of what this include visit the Housing Repair pages 

Lost or found dogs

0115 917 31 42


Non-Council Emergency Services

Service Contact More Information

Western Power

Power Cut

0800 6783 105


Nottinghamshire County Council

Street lighting

Highway matters

Dangerous trees

Dangerous structures


0300 500 80 80


Severn Trent

Foul sewer problems OR

water supply problems

0800 783 44 44


Potential hazard on or near overhead electricity lines

0800 111 999 



0800 807 060



0800 111 999



Emergencies: 999

Non Emergencies: 101


Fire and Rescue

Emergencies: 999



Emergencies: 999

Non Emergencies: 111



Broxtowe Borough Council
tel: 0115 917 7777