Out of Hours Emergencies

Sometimes you may want to contact us when our main offices are shut or in a crisis you might need signposting to other public service providers or utility companies. This page is here to help you with this kind of emergency contact requirements.

Before you contact us, make sure that:

  • Your problem cannot be dealt with during normal office hours;

  • You cannot make arrangements in the meantime;

  • When telephoning, please remember that your call may prevent another call getting through; and

  • We also offer a number of online services -visit our Do it online page for a full list.

Social Media

Our social media accounts are monitored during office hours, Monday to Friday so please don't use social media to contact us in an emergency. 

In situations affecting the area, such as severe weather, the Council will post updates on its social media accounts. Find out more about how to follow us on social media by visiting the social media page

Council Emergency Services

Council Emergency Services Contact Information
Service Contact

Emergency Council Housing Repairs

0115 917 7777

For a full list of what this includes please visit the Housing Repair pages 

Lost or Found Dogs

0115 917 3142

Non-Council Emergency Services

Non-Council Emergency Services Contact Information
Service Contact

Western Power

Power Cut

0800 678 3105

Visit the Western Power Website (Opens in a New Window)

Nottinghamshire County Council

Street lighting

Highway matters

Dangerous trees

Dangerous structures


0300 500 8080

Visit Nottinghamshire County Council's Website (Opens in a New Window)

Severn Trent

Foul sewer problems OR

water supply problems

0800 783 4444

Visit Severn Trent's Website (Opens in a New Window)

Potential hazard on or near overhead electricity lines

0800 111 999 


0800 807 060


0800 111 999


Emergencies: 999

Non Emergencies: 101

Visit Nottinghamshire Police's Website (Opens in a New Window)

Fire and Rescue

Emergencies: 999


Emergencies: 999

Non Emergencies: 111