This page contains information about our Lifeline service.

Giving you a Lifeline


If you’d like peace of mind, you can purchase our Lifeline Service by contacting our Dedicated Lifeline Co-ordinator:

Older couple laughing together in their living room

What is Lifeline?

Lifeline provides round the clock support through a unit which plugs into your telephone socket. It also includes a discreet alarm which you can wear either as a pendant or wristband.

The Lifeline unit is linked to an accredited Control Centre who you can contact 24 hours a day, 7 days a week if you need assistance by simply pushing the button on the unit or your pendant.

If you wish to have a Lifeline unit, our dedicated Lifeline Co-ordinator will visit you to arrange the installation and explain how it works. It will take about an hour to install the unit.

Why choose Lifeline?

  • 24 hour support when you need it
  • Gives you the confidence to live independently
  • Not just for medical emergencies, it can also give your loved ones reassurance that your personal safety is being monitored every day.
  • Regular contact every six months to make sure everything is ok with your Lifeline unit and check your details are up to date
  • Flexibility, no minimum contract length
  • Convenient monthly, quarterly or annual payments
  • Service provided by professional, friendly staff
  • Industry accredited UK based Control Centre

Elderley woman wearing glasses sitting in her kitchen

Who is Lifeline for?

Lifeline can support:

  • Older people
  • People with disabilities including dementia and epilepsy
  • People who have recently returned from hospital
  • People who are at risk of falls
  • People who are worried about safety and security

How much does it cost?

Lifeline costs as little as £3.62 a week and payments can be by regular direct debit.

This weekly fee includes:

  • Lifeline unit and pendant or wristband
  • 24 hour UK-based monitoring
  • Installation by our dedicated Lifeline Co-ordinator
  • monthly review to check details are correct and up to date.

Find out more

If you would like to know more about Lifeline and how it works, including a free demonstration please contact our dedicated Lifeline Co-ordinator.

tel: 0115 917 3358