The Housing Annual Report (.pdf) (1194KB) (Opens in a new window)  gives a snapshot of the key achievements made by Broxtowe Borough Council’s Housing Services team, including performance; acquiring new homes; recruiting to additional posts to support tenants and ensuring the Council is able to access funding to improve the energy efficiency of our stock. Contents: Introduction Key Facts  Where the money was spent Your Homes Financial Inclusion Engaging with Our Customers Complaint...

The Housing Business Plan (pdf) (869kb) (Opens in a New Window) sets out our operational and strategic tasks and targets for a period of three years, and how we will achieve them. It outlines our priorities and is updated annually. Performance monitoring underpins the Business Plan in terms of reviewing our progress against the key tasks. Progress is discussed quarterly by the Housing Management Team, and by Cabinet. Performance data is regularly shared with our Housing Influence Panel. We ar...

Contents Tenant Satisfaction Surveys Customer Satisfaction Surveys Tenant Satisfaction Surveys Broxtowe Borough Council have commissioned Acuity, a market research company who specialise in social housing, to carry out a satisfaction survey with our tenants. You can now view the latest Tenant Satisfaction Measures here.  You can read the full response to all the questions and our new step actions by visiting the Tenant Satisfaction Measures webpage.  The questions are based on the new Tena...

Independent Living Service. Our Activities Coordinators work across our Independent Living Schemes and provide activities that reduce loneliness, increase health and wellbeing, support economic wellbeing, help tenants to stay safe, make a positive contribution and of course have fun! Since the partnership with Inspire, we’ve seen over 150 tenants attend over 25 different sessions from digital skills, clay modeling, paper flower craft and baking. The Inspire courses have inspired a creative c...

Our Broxtowe Maps tool (Opens in a New Window) (Opens in a New Window) is intended to help users pinpoint details about where they live and the nearest services, planning applications, and more. Each map is tailored to specific issues, so you can choose which map will best suit your needs. A Broxtowe Maps Quick User Guide (.pdf) (145KB) (Opens in a New Window) (Opens in a New Window) is available to help offer instructions on how to get the best out of our Maps tool and to help you if you're...

About the town Beeston has the largest town centre in Broxtowe Borough, attracting around 70,000 visitors each week. A popular retail centre with a diverse selection of independent shops and high street stores, cafes, pubs and restaurants, as well as craft fairs, general and farmers' markets. Alongside the retail presence, Beeston is also home to many important professional service providers with marketing and financial companies, solicitors, property agents and alike populating the Broadgat...

The Council welcome the reporting of incidents of ASB however reported incidents need to be appropriate for agencies to lawfully take action so please read the following information before submitting an ASB report. What is NOT suitable to be reported as ASB The ASB you wish to report relates to activity which is lawfully undertaken by another party: You will be informed that the activity is lawful and no action can be taken under ASB legislation. The ASB you wish to report is a single inc...

Each year nearly 2 million people in the UK suffer some form of Domestic Abuse. It is estimated that 1 in 4 women and 1 in 6 men will experience Domestic Abuse during their lifetime. On average, older victims experience abuse for twice as long before seeking help than those under age 61 and are much more likely to experience abuse from an adult family member (Safelives, 2021).  What is Domestic Abuse? Domestic Abuse, or Domestic Violence, is defined across Government as any incident of contr...

The Mayor represents the Borough by attending over 200 events during their civic year in office. These engagements include official openings, play schemes, sports functions, charity events, special occasions such as golden weddings and other significant anniversaries and birthdays. Request a Visit If you would like the Mayor to visit, please use our online Mayoral Booking form (Opens in a new window). Please provide us with as much detail as possible so that we can make the necessary arrangem...

Contents: Introductory Tenancies  Tenancy Agreement  Tenants Handbook Changing Name on Tenancy Agreement Garden Maintenance Scheme Permission for Pets Property Alterations/Improvements Contents Insurance Ending a Tenancy Introductory  Tenancies  When a new tenant is housed by Broxtowe Borough Council they will be granted an introductory tenancy, unless they are already a tenant and are transferring. An introductory tenancy is granted for a period of 12 months during which time you must me...