Get Involved - Complete our short online form(Opens in a New Window) to let us know how you want to have your say. Alternatively contact the Housing Engagement Team at housingengagement@broxtowe.gov.uk or on 0115 917 3935. Method Overview Frequency Neighbourhood Champions Tenants are supported to act as a link between their community and Housing. Through providing feedback on how services can be improved, supporting tenants in their area to settle into their homes, or develop comm...

Contents Tenant Satisfaction Surveys Customer Satisfaction Surveys Tenant Satisfaction Surveys Broxtowe Borough Council have commissioned Acuity, a market research company who specialise in social housing, to carry out a satisfaction survey with our tenants. During November, you will receive a postal survey and we would really appreciate it if you could complete it and post it back in the pre-paid envelope. Alternatively, you can complete the survey online via the code on your letter. The...

Our Broxtowe Maps tool (Opens in a New Window) (Opens in a New Window) is intended to help users pinpoint details about where they live and the nearest services, planning applications, and more. Each map is tailored to specific issues, so you can choose which map will best suit your needs. A Broxtowe Maps Quick User Guide (.pdf) (145KB) (Opens in a New Window) (Opens in a New Window) is available to help offer instructions on how to get the best out of our Maps tool and to help you if you're...

About the town Beeston has the largest town centre in Broxtowe Borough, attracting around 70,000 visitors each week. A popular retail centre with a diverse selection of independent shops and high street stores, cafes, pubs and restaurants, as well as craft fairs, general and farmers' markets. Alongside the retail presence, Beeston is also home to many important professional service providers with marketing and financial companies, solicitors, property agents and alike populating the Broadgat...

The Housing Business Plan sets out our operational and strategic tasks and targets for a period of three years, and how we will achieve them. It outlines our priorities and is updated annually. Performance monitoring underpins the Business Plan in terms of reviewing our progress against the key tasks. Progress is discussed monthly by the Housing Management Team and quarterly at the Housing Committee and the Policy and Performance Committee. We are continually looking at ways to improve the se...

The Council welcome the reporting of incidents of ASB however reported incidents need to be appropriate for agencies to lawfully take action so please read the following information before submitting an ASB report. What is NOT suitable to be reported as ASB The ASB you wish to report relates to activity which is lawfully undertaken by another party: You will be informed that the activity is lawful and no action can be taken under ASB legislation. The ASB you wish to report is a single inc...

Chief Officer Information Post Number Position  Grade Department and Team Permanent/Temporary Salary Range C1 Chief Executive CO5 All Permanent £105,186 - £118,983 F1 Deputy Chief Executive CO4 Finance, Audit, Revenues, Benefits, Customer Services, LLeisure, Asset Management Permanent £94,660 - £103,921 S1 Executive Director CO3a Communications, Cultural and Civic Services, ICT Services, Administrative Services, Payroll, Job Evaluation, Environment, Gove...

Contents: Introductory Tenancies  Tenancy Agreement  Tenants Handbook Changing Name on Tenancy Agreement Garden Maintenance Scheme Permission for Pets Property Alterations/Improvements Contents Insurance Ending a Tenancy Introductory  Tenancies  When a new tenant is housed by Broxtowe Borough Council they will be granted an introductory tenancy, unless they are already a tenant and are transferring. An introductory tenancy is granted for a period of 12 months during which time you must mee...

Pay Your Rent You can pay your rent online (Opens in a New Window) How to pay Direct Debit – If you would like to discuss paying your rent by Direct Debit please contact the Housing Income Team on 0115 917 3658 Standing Order - Your payments must be made monthly in advance from your bank account via a standing order. To arrange a standing order please contact the Housing Income Team  on 0115 917 3658 or housingincome@broxtowe.gov.uk and an instruction will be sent to you. Once completed p...

Anti-Social Behaviour (ASB) What is (and isn't) ASB Examples of ASB Reporting ASB What is (and isn’t) ASB Anti-social behaviour is a broad term used to describe the day to day incidents of crime, nuisance and disorder that makes many people's lives a misery. Many incidents of anti-social behaviour that aren’t very serious can be easily resolved by discussing the effects of the behaviour with the person causing the nuisance. If you need support to start a discussion make use of  The Broxtowe...