Go Digital

Go Digital

This page contains information about how tenants can engage with Housing from the comfort of their own home.

Get Involved - Complete our short online form to let us know how you want to have your say.

Alternatively contact the Housing Engagement Team at housingengagement@broxtowe.gov.uk or on 0115 917 3935.


Ways tenants can engage
Method Overview Frequency

Social Media/Website

Messages on key Housing services, including self-service forms.

Weekly

Housing News Bulletins(Opens in a New Window)

Sent out to subscribers of Council Housing through 'Email Me'(Opens in a New Window).

Monthly

Housing Community Facebook Group (Opens in a New Window)

Private group for Housing customers to respond to posts asking for opinions of services and access Housing related news and information.

Weekly

Housing Annual Report

Provides tenants with key achievements of the Housing Department over the financial year.

Annually

Surveys

Undertaken with tenants about services to gauge satisfaction.

As required

Consultations

Undertaken when changes to services are being considered that will directly impact on customers.

As required

 

hands holding devices looking at social mediahousing news with news paperfacebook logo on the laptop screenrow of council housescheck boxesconsultation

 


Contact
Housing Engagement Team
tel: 0115 917 3935