- Homesearch Frequently Asked Questions
Homesearch Frequently Asked Questions
- How do I apply to join the Housing Register with Broxtowe?
- How do I know if I have been accepted onto the Housing Register?
- Will I be asked for further information?
- How do I qualify?
- Can I still apply if I own my own home?
- Do I need to renew my application each year?
- What do I do if my circumstances have changed?
- Can I be refused from the Housing Register?
- How often are properties advertised?
- How do I place a bid on a property?
- Will I know how many other people are interested in the same property?
- What happens if I have been successful in bidding for a property?
- How long will it take until I am offered a property?
- When can I view the property?
- Do I need to pay rent in advance?
- What should I do if I have a query?
You must complete a housing application form online at www.broxtowe-home-search.org.uk (Opens a New Window) and provide as much relevant information about your circumstances as possible. The information you provide helps the Council to assess your application.
You will receive a letter confirming that you have been accepted onto the Housing Register and this is usually within five working days from accepting you onto the register. This will tell you the Band you have been placed in and the date your Housing Application was registered.
You may be asked to supply further information and asked to complete a personal budget form to help with affordability calculations. It is important to supply this information as soon as possible as this may affect your priority on the waiting list. Please note that this information can be submitted by email to firstname.lastname@example.org
Your housing application will be assessed in accordance with the Housing Allocations Policy of the Council you have applied to and will be placed into a band in accordance with your housing need.
If you declare that you have a financial interest in a property a full review will be completed to establish if you qualify and this is on an individual basis. Homeowners over the age of 60 will be exempt and will be accepted onto the Housing Register and placed into Band 4.
Once a year you will receive a letter asking you if you wish to remain on the Council list. If you fail to respond and complete your renewal within 28 days your application will be closed.
It is very important that you tell us of any changes in your circumstances so that we can amend your application. We will advise you of any changes made to your application. You can edit your application when you log in and there is a section which asks you to view or edit your Housing Application form.
If you are not eligible and do not qualify under the Allocations Policy, you will be refused to join the Housing Register.
All properties are advertised on a weekly cycle starting on Thursday and they close on the following Tuesday at midnight.
The letter that you will receive will provide you with details of how to access your Homesearch Account. It will explain how you can search for properties and how to bid for properties. If you do not have access to the internet, please contact the Lettings team to assist you. You are only eligible to bid for three properties in each advertising cycle.
Yes, when you bid for a property you will be told where you are in the queue. This is likely to change frequently right until the shortlist closes. When you bid for a property this does not automatically guarantee you an offer of a property.
If you are successful in bidding for a property you will be contacted by the housing provider and you will receive a provisional offer letter. All offers are provisional until the necessary checks have been carried out.
The Council cannot confirm timescales as this varies on the stock available.
Once the property is safe to view or ready to let you will be contacted to arrange a viewing.
You will need to make a rent payment upon sign up and this will be discussed at the offer stage.
Email email@example.com and provide as much information as possible. If you are already have a Housing Application please ensure you provide your unique Reference Number.