Housing Engagement

This page contains information about how you can have your say on Housing Services. Through listening and responding to views and feedback, the Housing Department can ensure that tenants are at the heart of shaping services for the benefit of all our tenants.

Get Involved 

Complete our short online form to let us know how you want to have your say. 

Alternatively contact the Housing Engagement Team at housingengagement@broxtowe.gov.uk or on 0115 917 3935.


Housing Engagement Strategy

The Housing Engagement Strategy (pdf) (241KB) (Opens in a New Window) covers the Housing Department's plans for engagement with tenants for 2022-2024.  The Strategy will enable Housing to build upon and improve the way in which we engage with our tenants, by obtaining feedback from a wider range of views, which we will use to improve services.

Tenants experience of services is essential for highlighting what is working well and where improvements are needed.  The priorities and actions set out in the strategy will ensure that our tenants have a greater voice and can influence positive change.

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Methods of Engagement

A range of engagement methods are available for tenants to choose from.  These methods will match tenants' areas of interest and the time commitment available.  We will ensure that getting involved is an enjoyable and rewarding experience.

Through engagement with Housing, tenants will be able to develop a range of skills, whether that's gaining more understanding of the service through 'Go Digital' methods; or 'On the Move' developing communication skills and team working skills through being active in their own area; or by joining us to 'Take a Seat' for a more in depth look at services

Tenants engaged with Housing are supported throughout their involvement and are able to access training to assist them in their role, at no cost to themselves.

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Upcoming Events

Housing employees attend and organise a number of events within our communities throughout the year.  Come along and find out more about services available for all residents, or have a chat with us about your tenancy and/or neighbourhood.

Find out below when we'll be in your area:

Event Location Date Time
Pension Credit and Cost of Living Broxtowe Borough Council, Beeston Offices, Foster Avenues, NG9 1AB Friday 18 October 1pm - 3pm
Chilwell Housing Drop In St. Barnabas Church, Inham Nook, NG9 4HU Thursday 24 October 8:30am - 10am

Service Review (Scrutiny)

- Look at our empty homes process (voids)

Buffet Provided

Broxtowe Borough Council, Beeston Offices, Foster Avenues, NG9 1AB Thursday 7 November 10am - 1pm

Tenant Information Network

- Winter Special

Eastwood Town Council, , 120 Nottingham Road, Eastwood, NG16 3NP Wednesday 13 November 5.30pm - 7pm

Eastwood Housing Drop In 

Eastwood Citizen's Advice, Wellington Place, NG16 3GB Thursday 14 November 8:30am - 10am
Stapleford Xmas Lights Switch On Victoria Street, Stapleford Saturday 23 November 12pm - 6:30pm
Eastwood Xmas Lights Switch On Eastwood Square Tuesday 26 November 4:30pm - 8pm
Beeston Xmas Lights Switch On The Square, Beeston Saturday 30 November 12pm - 6:30pm

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Consultations and Communities

Have you say in on how to shape Housing by sharing your views on a a variety of Consultations.  Visit the Consultations and Communities page. 

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Neighbourhood Inspections

Broxtowe Borough Council tenants and leaseholders are invited to Neighbourhood Inspections with Housing Officers in their local area, which will enable you to have your say on what matters most to you, such as highlighting areas that may require improvement.

Visit the Neighbourhood Inspections page

 


Contact
Housing Engagement Team
tel: 0115 917 3935