Housing Engagement

This page contains information about how you can have your say on Housing Services. Through listening and responding to views and feedback, the Housing Department can ensure that tenants are at the heart of shaping services for the benefit of all our tenants.

Get Involved 

Complete our short online form to let us know how you want to have your say. 

Alternatively contact the Housing Engagement Team at housingengagement@broxtowe.gov.uk or on 0115 917 3935.

Housing Engagement Strategy

The Housing Engagement Strategy (pdf) (241KB) (Opens in a New Window) covers the Housing Department's plans for engagement with tenants for 2022-2024.  The Strategy will enable Housing to build upon and improve the way in which we engage with our tenants, by obtaining feedback from a wider range of views, which we will use to improve services.

Tenants experience of services is essential for highlighting what is working well and where improvements are needed.  The priorities and actions set out in the strategy will ensure that our tenants have a greater voice and can influence positive change.

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Methods of Engagement

A range of engagement methods are available for tenants to choose from.  These methods will match tenants' areas of interest and the time commitment available.  We will ensure that getting involved is an enjoyable and rewarding experience.

Through engagement with Housing, tenants will be able to develop a range of skills, whether that's gaining more understanding of the service through 'Go Digital' methods; or 'On the Move' developing communication skills and team working skills through being active in their own area; or by joining us to 'Take a Seat' for a more in depth look at services

Tenants engaged with Housing are supported throughout their involvement and are able to access training to assist them in their role, at no cost to themselves.

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Well for Work

The Council has partnered with Futures for You to deliver a comprehensive employment support initiative across the Borough.  Open to all residents, anyone who is 15+ and has a physical or mental health barrier to employment may be eligible for support through the Well for Work project. Visit the Well for Work webpage

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Upcoming Events

Housing employees attend and organise a number of events within our communities throughout the year.  Come along and find out more about services available for all residents, or have a chat with us about your tenancy and/or neighbourhood.

Find out below when we'll be in your area:

Event Location Date Time

Tenant Information Network

Phoenix FC, Pearson Avenue, NG9 4GQ

Tuesday 26th April

5:30pm - 7pm

Tenant Panel

Council Offices, Foster Avenue, Beeston, NG9 1AB

Tuesday 21st May

10am - 12pm 

Tenant Information Network

St James the Great church, Church Lane, Brinsley, NG16 5AB

Tuesday 28th May

5:30pm - 7pm

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Consultations and Communities

Have you say in on how to shape Housing by sharing your views on a a variety of Consultations.  Visit the Consultations and Communities page. 

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Neighbourhood Inspections

Broxtowe Borough Council tenants and leaseholders are invited to Neighbourhood Inspections with Housing Officers in their local area, which will enable you to have your say on what matters most to you, such as highlighting areas that may require improvement.

Visit the Neighbourhood Inspections page


Housing Engagement Team
tel: 0115 917 3935