C39 - Digital Communications Officer

Are you a creative digital storyteller with a knack for data? We’re looking for an enthusiastic Digital Communications Officer to join our Communications Team. 

We’re looking for someone to join our busy team with a proven track record in planning, creating and delivering digital communications, whilst using analytical tools to adjust campaigns for maximum engagement.

Working with other members of the Communications Team, the successful candidate will use a range of digital tools and platforms to reach residents, businesses, and partners, supporting the Council’s strategic objectives and enhancing its reputation.

Maintaining and growing the Council’s social media presence whilst segmenting audiences and tailoring messages to improve open and click-through rates. Responding to media enquiries to protect and enhance the Council’s reputation as part of the wider Communications Team and supporting crisis and emergency communications as required.

Specific duties will include:

Planning, creating and delivering targeted digital communications and engagement campaigns across the Council’s social media, email and web platforms. Developing content aligned with the Council’s priorities, events and campaigns. Using analytical tools such as Google Analytics and Meta insights to monitor campaign performance, feeding into departmental KPIS and adjusting strategies for maximum engagement.

Writing, editing and publishing high quality content that is clear, accessible and aligned with the Council’s tone of voice. Producing engaging multimedia content including graphics, video and photography. You will also lead on web accessibility for the Council, including designing and delivering training to colleagues and monitoring and actioning any accessibility issues to ensure all can access Council services and communications.

The ideal candidate would:

• Be enthusiastic and self-motivated, with a can-do attitude
•  Have a fast-paced mindset to have the ability to react quickly to change
• Pay attention to detail to ensure high quality
• Have excellent communication and interpersonal skills
• Work to a high level of accuracy
• Manage time and workload effectively 

Please quote reference No: C39

Closing date: 23 February 2026

Expected interview date: TBC

View the Job Description (.pdf) (84.9KB) (Opens in a new window)

View the Person Specification (.pdf) (89.2 KB) (Opens in a new window)

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Why join us?

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community. 

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.

Read more about the benefits of working at Broxtowe Borough Council.