Post Ref: C69 - ICT Senior Technical Officer

Broxtowe Borough Council is seeking an experienced and highly motivated ICT Senior Technical Officer to join our ICT & Corporate Services team. This is a fantastic opportunity for an ICT professional with strong technical, project delivery and service management skills to take on a senior technical role supporting and developing the Council’s ICT infrastructure.
In this role, you will ensure the successful delivery of Business Transformation through technical implementations and project management, 3rd line technical support, drive continual service improvement, and help shape the Council’s future technological landscape.

We’re looking for an individual who has experience with:

• Proven project management experience within a recognised methodology (e.g. Prince2).
• Experience delivering complex ICT technical solutions in an ITIL framework
• Knowledge and experience of core ICT infrastructure including:
  -    Server and Storage Technologies
  -    Firewall Technologies
  -    WAN/LAN, routers and switching Technologies
  -    Virtualisation and Hypervisors 
  -    M365 Cloud / Active Directory and Azure
• Providing senior technical support for complex issues.
• Experience in business transformation to ensure business efficiency and effective use of business systems.
• Producing proposals, report, project plans, and business intelligence.
• Developing and maintaining Technical Documentation, procedures, and training for hand over to the ICT Service Delivery Team.

The ideal candidate would be:

• Educated to degree level or possess equivalent higher education or experience.
•  Ideally PRINCE2 Certified
• Microsoft and Network qualifications such as MCSE, CCNA or equivalent
• Excellent communication skills, written, verbal and presentation.
• High level of organisational skills and ability to manage ICT projects to successful completion.
• Ability to work independently and within a team, meeting deadlines and managing competing priorities.

What you need to know:

This role may require occasional work outside of normal office hours, including evenings and weekends, to support service and project delivery. The Council supports flexible working arrangements to help maintain a healthy work/life balance.
If you are shortlisted for interview, you will be invited to our Council Offices in Beeston. The selection process will include a 20 minute technical test followed by a panel interview (approximately 50 minutes) covering your experience and scenario-based questions.
This is a designated car user post. The role is not politically restricted and is exempt under the Rehabilitation of Offenders Act 1974.

Please quote reference No: C69

Closing date: 4 March 2026

Expected interview date: TBC

View the Job Description(.PDF)(208KB )(Opens In A New Window)

View the Person Specification(.PDF)(188 KB)(Opens In A New Window)

Apply Online (Opens in a New Window)

Why join us?

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community. 

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.

Read more about the benefits of working at Broxtowe Borough Council.