P22 - Business Support Apprentice

An opportunity has arisen within our busy Business Support Team for an Apprentice to develop a range of administrative skills and to provide a wide range of clerical, administrative and financial support to all Council departments, whilst in a supportive learning environment.

This role will provide on-the-job training and experience in a varied and interesting environment, while undertaking a Level 3 apprenticeship training in Business Administration, for which you will be allocated study time during the working week.

You will be expected to work to defined business standards and processes to perform routine administrative tasks. You will  have the opportunity to shadow Business Support in various administrative processes, learn how to deal with everyday queries and issues, whilst learning problem-solving skills along the way. You will be required to maintain information stored in  business systems, including data input across a range of databases, general office support work including emails, filing, scanning/indexing, deal with routine correspondence and distribution of mail.

You will be guided throughout your apprenticeship by the Business Support Team Leader and will be supported by experienced colleagues.

This role provides an opportunity to contribute to your community and to make a positive impact on the lives of residents, as well as opportunities to progress. The role provides an opportunity to learn about different service areas within the Council, providing an ideal stepping stone to work in other areas of the Council as your career development grows.

We’re looking for an individual who has experience in:

• ICT software packages including Microsoft Office
• Customer Service

 The ideal candidate would be:         

• Committed to undertake formal and informal training to obtain the necessary administrative skills and knowledge for the role, including completing the Level 3 Business Administration Apprenticeship
• Interested in and seeking a pathway to a rewarding career in Local Government  
• Able to problem-solve and be inquisitive
• Flexible, with a can-do attitude
• Understand the need to be sensitive and to maintain confidentiality
• Able to work as part of a team
• Someone who can represent our “GREAT” values as a Council

 We offer:

 A supportive learning environment with a commitment to your professional development

• A generous annual leave entitlement of 28 days plus 8 days’ bank holiday.
• Flexible working arrangements
• Gym membership discount at Liberty Leisure
• Access to a benefits package offering discounts on supermarkets, cinema tickets, high street and online retailers

 What you need to know:

You must have GCSE English and Maths A-C/4-9 or equivalent

• The role is for a fixed term of 24 months
• Working hours are 37 per week, with normal office hours being Monday to Friday, 8.30 a.m. to 5.00 p.m. 20% of this time is devoted to training and study related to the apprenticeship.
• You may be required to work additional hours during an election period.
• When completing the 'Why we should employ you' section within the application form, remember to detail how your skills and experience align with the person specification.

Successfully shortlisted candidates will be asked to attend a formal interview which will include a scenario based exercise to determine suitability for the role.

 If you would like to have an informal chat please contact Rachel McCarthy on 0115 9173760 or email rachel.mccarthy@broxtowe.gov.uk

 Closing Date:  1^st July 2025

Please quote reference No: P22

Closing date: 1 July 2025

Expected interview date: week commencing 28 July 2025

View the Job Description(.PDF)(107KB)(OpensInANewWindow)

View the Person Specification(.PDF)(89KB)(OpensInANewWindow)

Apply Online (Opens in a New Window)

Why join us?

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community. 

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.

Read more about the benefits of working at Broxtowe Borough Council.