Customer Satisfaction Surveys

The Housing Department carries out regular satisfaction surveys of services delivered to customers.  An email will be sent to customers once they have received a service asking them to complete a short survey. 

Customer experience of services is essential for highlighting what is working well and where improvements are needed.  All surveys completed are analysed and considered as future plans for services are developed.

Please select the link below relating to the survey you have been asked to complete:

Anti-Social Behaviour (ASB) Complaints (Opens in a new window)

Emergency Accommodation (Opens in a new window)

Financial Inclusion (Opens in a new window)

Housing Options (Opens in a new window)

Housing Repairs (Opens in a new window)

Income Collection (Opens in a new window)

Independent Living (Opens in a new window)

Lettings (Opens in a new window)

Right to Buy (Opens in a new window)

Tenancy Sustainment (Opens in a new window)

If you do have any questions about these surveys, please contact us using the details below.