Garden Waste Collections

Garden Waste Updates 13/04/21

Unfortunately we have run out of brown bins and there has been a delay in the delivery of new ones. We are expecting a delivery to arrive in the next few weeks and will deliver bins out as soon as they arrive. We apologise for any inconvenience caused.

Garden Waste Update On Stickers

Unfortunately there has been a slight delay in sending out some of the stickers for the new season but the garden teams will continue to collect your bins if you have subscribed to the 2021/22 season.

• Customer who subscribed before March 10^th for 1 or 2 bins these stickers are on the way.
• Customers who subscribed for multiple bins will have stickers sent out the first week in April.
• Customers who subscribed after March 10^th will have stickers sent out the first week in April.
• Customers who subscribed before March 10^th and then added extra after that date will have stickers sent out separately.
• All customers who have made a valid payment before 15^th March 2021 will receive a continuous service.
• All customers who have made a valid payment from 16^th March 2021, these can take up to 10 working days to be processed and therefore collections from 5^th April cannot be guaranteed.

Garden waste subscription 2021/22 

It’s that time of year, when residents in Broxtowe can renew their garden waste subscription for 2021/22.   

The 2020/21 subscription year ends in March 2021. 

The new subscription covers the period 5^th April 2021 to 3^rd April 2022.   

What does the subscription include?

• Collections are all year round – every two weeks from April to the end of November and in March, then every four weeks in December, January and February when there is less garden waste to dispose of.
• A hassle-free solution in comparison to taking your garden waste to the Local Household Waste and Recycling Site
• A sustainable and environmentally friendly alternative to garden waste disposal.

What can go in the Brown-Lidded Garden Bin?

How much does it cost?

2021/22 Garden Waste Subscription Fees

Garden waste prices for the 2021/22 season are:     

• £36 for 1 brown-lidded bin
• £22 for each additional bin

Please subscribe before 15^th March 2021 to ensure you receive your bin/s and/or sticker/s by the start date of 5^th April 2021.

Once a subscriptions payment is made, It can take up to 10 working days to be processed and registered on the service for collections.

2021/22 subscription stickers will be posted to you at the end of March. The subscription sticker should be fixed to a clean area on the back of the bin below the handle. 

Please place so that the subscription sticker can be seen from the road. They should be out by 6.30am with the lid closed. No side waste will be taken.

Please note: Garden collections reduce during winter months to every four weeks. 

Collections take place on the same day as your green-lidded recycling bin and these are shown on your bin calendar or via the when is my collection search tool. (Opens in a New Window)

How to pay

Online - You can pay online here.  

Telephone - You can also pay by debit or credit card by calling 0115 917 7777 and selecting option 4, followed by option 1.

Single payments only (one bin) - You can use our automated telephone payment line to pay with a debit card. Call FREEPHONE 0800 952 0040 and select option 8.  You’ll then be asked to enter your subscription reference number which can be found on the front of your garden waste subscription letter.

Sharing your bin with neighbours

We accept no responsibility for personal agreements made between neighbours.

We will need the address of one of the properties to log on our system when payment is made. That same address will be on the sticker to be attached to the bin and the bin must be placed outside the property which has subscribed to the service.