Terms and Conditions

• The 2023/24 season covers the period from 3 April 2023 to 31 March 2024.
• Full payment will apply irrespective of joining date. 
• Payments made in June will be £38 and the period will end on 31March 2024.
• Refunds will not be issued. 
• Sticker/s will be posted and should be fixed to a clean area on the back of the bin below the handle.
• Bins should be put at the curtilage of your property for emptying so that the sticker can be seen from the road.
• Bins will be delivered within 5 working days from receipt of the payment. These may be refurbished and will remain the property of Broxtowe Borough Council. if applicable, bins will be delivered in 5 working days in received of payment.
• The Service is for the specified compostable waste only (see website for details).
• Side waste will not be collected.
• Lids must be closed.
• Residents moving house within the Borough who wish to take their subscription to their new premises must inform the Council within 5 working days prior to moving in order for us to transfer the subscription. Failure to take the brown lidded bin with you to your new address will result in you having to pay your subscription charge again as a new bin will need to be delivered.
• Bins will be emptied monthly in December, January and February and every two weeks throughout the rest of the year.