Go Digital
Get Involved - Complete our short online form to let us know how you want to have your say.
Alternatively contact the Housing Engagement Team at housingengagement@broxtowe.gov.uk or on 0115 917 3935.
| Method | Overview | Frequency |
|---|---|---|
|
Social Media/Website |
Messages on key Housing services, including self-service forms. |
Weekly |
|
6 monthly printed magazine sent to all tenants doors. |
Every 6 months |
|
|
Sent out to subscribers of Council Housing through 'Email Me'(Opens in a New Window). |
Monthly |
|
|
Private group for Housing customers to respond to posts asking for opinions of services and access Housing related news and information. |
Weekly |
|
|
Online question and answer sessions via Microsoft Teams Webinar on second Friday of each month from 12-12:30pm. |
Monthly |
|
|
Provides tenants with key achievements of the Housing Department over the financial year. |
Annually |
|
|
Undertaken with tenants about services to gauge satisfaction. |
As required |
|
|
Undertaken when changes to services are being considered that will directly impact on customers. |
As required |
|
|
Have your say on Housing services and government consultations. |
As required |
