Take a Seat
Get Involved
Complete our short online form(Opens in a New Window) to let us know how you want to have your say.
Alternatively contact the Housing Engagement Team at housingengagement@broxtowe.gov.uk or on 0115 917 3935.
| Method | Overview | Frequency |
|
Considers information around performance and complaints to recommend service improvements. Also support delivery of Housing engagement activities. |
Bimonthly daytime meeting
|
|
|
Scrutiny Panel |
Undertake scrutiny (service) reviews of a service area, or part of and make recommendations for service improvements |
Aim to compete two Service reviews a year |
|
Housing Complaints Panel |
The group look at how Housing complaints are handled and share recommendations and feedback to improve the complaints service |
Every quarter
|
Claim Expenses
The Housing Department recognises the positive contribution that individual engaged customers make in developing Housing services; and is committed to ensuring that any customer involved with developing Housing services is able to participate without being financially disadvantaged.
What can be claimed?
- Travel expenses - for example car parking, mileage and public transport
- Carer Expenses
- Support Expenses
You can view the Claiming Expenses for Your Involvement with Housing here (pdf) (394KB) (Opens in a New Window) and download the expenses claim form here (pdf) (13KB) (Opens in a New Window).
Please view the current reimbursement rates (pdf) (Opens in a New Window)
Taxis
- Housing have an account with a local taxi firm and happy to book a taxi for you if you would like to attend one of our engagement activities.
