F133a - Rent Accounting Officer

We are looking for a Rent Accounting Officer to join our Income Collection Team. The Income Collection Team are responsible for managing over 4000 tenancies and the Rent Accounting Officer support the team by maintaining rent accounting records including debit control, standing order, direct debit payments and balancing accounts.  Working alongside your job share partner you will prepare and maintain statistical information and ensure the accurate and timely posting of all monies received from customers.

In this role, you will provide a high level of customer service to resolve issues relating to payments or queries with direct debits.

You will manage your own workload and you will be responsible for the quarterly bulk production of rent statements, the timely issue of the annual rent review statements and the preparation, input and maintenance of year end procedures including the calculation and bulk uprating of any rent change.

The Council has a positive approach to training and development and will seek to facilitate appropriate job related training. Please ensure you demonstrate in your application how you achieve the essential and desirable criteria set out in the person specification. Consideration may be given to applicants who do not achieve all essential criteria, but are able to demonstrate a good level of relevant work experience. 

The ideal candidate will have:

• Rent accounting experience
• A great track record for providing excellent customer service.
• High degree of computer literacy and competent in the use of Microsoft excel.
• The ability to work with minimal supervision and keep to tight deadlines.
• Excellent interpersonal skills
• Someone who will represent GREAT values and behaviours
• Ability to learn quickly through training and support from colleagues.

What you need to know:

This is a permanent role and will be based at our Beeston office along with some home working.

Successfully shortlisted candidates will be asked to attend a formal interview which may include a test in order to determine suitability for the role.

For an informal chat about the role, please contact Clare Brooker; Income and Housing Manager on 0115 9173271

We Offer

• a generous annual leave entitlement of 27 days plus 8 days’ bank holidays (pro-rata)
• flexible working arrangements
• access to a benefits package offering discounts on supermarkets, cinema tickets, high street and online retailers

What you need to know:

• This is a permanent role based at the Council Offices, Beeston with some home working.
• Working hours are 18.5 hours per week working Monday, Tuesday and alternate Wednesdays, with business hours Monday to Friday 8.30am – 5pm
• There will be a requirement to work outside of office hours on occasions.
• Training to help you in the role will be provided

Please apply at www.broxtowe.gov.uk  (please do not send CVs).

Previous applicants for the Income Collection Accountant job need not apply.

Please quote reference No: F133a

Closing date: Sunday 2 June 2024

Expected interview date: 17 June 2024

View the Job Description(.pdf)(93KB)(OpensInANewWindow)

View the Person Specification(.pdf)(84KB)(OpensInANewWindow)

Apply Online (Opens in a New Window)

Why join us?

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community. 

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.

Read more about the benefits of working at Broxtowe Borough Council.