Online Account

Residents of the Borough with a username and password can access their Housing Benefits and Council Tax accounts online using our Open Broxtowe service.

To use this service you need to register first by completing the online Registration Form (Opens in a New Window) and once authenticated you will be provided with a username and password.

You will then be able to log in. (Opens in a New Window) This system is available daily between 6AM and Midnight. Transactions may take up to 3 working days to appear on your account.

Your online account will have a different look and feel as we continue to develop our online functions to make them more accessible and allow you to interact with the Council easier.  You will still be able to login using your existing details

Please note you cannot make payments using this service or access the service if you live outside of the United Kingdom.

Find out how you can pay here.