Take a Seat
This page contains details of methods of engagement where tenants can join officers to work together to look at services more in depth, to help bring about improvements for all tenants.
Get Involved
Complete our short online form(Opens in a New Window) to let us know how you want to have your say.
Alternatively contact the Housing Engagement Team at housingengagement@broxtowe.gov.uk or on 0115 917 3935.
| Method | Overview | Frequency |
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Considers information around performance and complaints to recommend service improvements. Also support delivery of Housing engagement activities. |
Bimonthly daytime meeting
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Scrutiny Panel |
Undertake scrutiny (service) reviews of a service area, or part of and make recommendations for service improvements |
Aim to compete two Service reviews a year
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Housing Complaints Panel |
The group look at how Housing complaints are handled and share recommendations and feedback to improve the complaints service |
Every quarter
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Contact
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